Have a look at this guide, it explains the configuration and requirements. https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-8/b_c9800_wireless_controller-aireos_ircm_dg.html#id_85245
Hi Arun,
Is there any chance you could upload the original screen shots?
I'm new to Finesse and none of my ecc variables are populating from uccx, my variables are defined in my script. and the user.layout variable works a treat to set the custom l...