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The caller ID on the phone is the CTI number, not the actual number of the caller. We have integrated the Salesforce connector and it works, but it tries to route off the 4 digit CTI number, not the 10 digit ANI of the caller ID. I also see the 4 d...
I'm running a reactive debug on a script and when I get to the section in reference to selecting a resource from a queue, I get the following error:Wrong trigger type: com.cisco.app.remote.RemoteApplicationTriggerOther times I'll get this error messa...
I went to a user, notifications, email, and put in the email address and enabled it. I click save and get this message "The specified SMTP address cannot be in the VMS domain." I searched and didn't see anything here on the forums about it and goog...
I've got a customer who wants to set up a live audio feed. I've got an FXO card in a router that is set up and ready to go for the live input. I've got the adapter ready to send the signal. My network is set up for multicast. What do I need to do...
What do you have for your sccp local and sccp ccm x.x.x.x commands? I don't see these here in the config. You'll need:sccp local fa0/0Choose the appropriate interface that the MTP will register from.sccp ccm x.x.x.x identifier 1 priority 1 version ...
As long as it is UCM 5 or higher, you can just type the IP address with nothing else and get there. Just put in 192.168.1.1 hit enter and you should get there. Version 4 made you use the https as well as the ccmadmin, but 5 and higher, just the IP ...
The ACL's on your VPN access lists do not allow the subnet the VPN users to route to the subnet the gateway is on. You say there is one way audio. Which side can hear who? Again, it's a routing/VPN ACL issue.Please rate if this helps.
