Hi All, My customer would like to get a report out of CUCM with details like :a) total calls inbound/outboud. b) Total calls to a specific number. c) Total calls to a hunt pilot number.  Is this possible to get without using any 3rd party tool but ju...

Hi All, Good Day.  I need some advice on the following issue.  Problem:Cisco ATA is unable to register to CUCM and when checked on the switchport of the ATA, cdp information is also not available. HTTPS access to the ATA had also failed. We had to re...

Hi All, I need some advise on the issue with Fax. We recently migrated a customer from ISDN to SIP and Cisco CUCM. They have Fax machines connected via an ATA. The issue is that it requires up to 4 calls before the fax is answered and it takes up to ...

Hi All, My Cisco prime license reports indicates that I have about 45 token available, however when I tried to add device it says that there are no licenses available. Is this an expected behaviour? Regards, Kanes.R