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Mohammed Farhan
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Member since ‎04-30-2019
‎08-10-2019
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  • 2 Posts
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  • 20 Helpful votes Given
  • 5 Helpful votes Received
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How to update an email contact's extension fields upon requeue request? (UPDATED)

05-16-2019
I'm trying to update the extension fields (eg. emailReplyCc) of an email contact inside finesse and make it show on CUIC reports.I'm invoking the "cisco-ms-rest-module.js" functions: updateContact(), getContact(), updateContactStatus() and requeueCon...

CSCvm02873 - UCCX/SocialMinerUnable to accept email stuck in RESERVED because contact or queueIds is not found.

05-07-2019
The Details show status as fixed, while the Known Fixed Releases section is empty.Could you supply the version number where this bug is fixed?
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Member Since ‎04-30-2019 02:21 AM
Date Last Visited ‎08-10-2019 01:09 AM
Posts 2
Total Helpful Votes Received 5
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