Ahmed Khalefa
Member since ‎10-23-2010

User Statistics

  • 127 Posts
  • 2 Solutions
  • 17 Helpful votes Given
  • 186 Helpful votes Received

User Activity

Hello All,   I have been testing within my lab for getting the Outbound b2b calls working ... just for testing the feature .. I followed the guide , for VCS Basic Configurations , also MRA deployment as this deployment is done on top of MRA ..   My q...
Hello All, I had a lot of search regarding this issue ... but when moving from CAD to Finesse , You have to re-add all Not-Ready and Wrap-up codes . is there a way of exporting those codes ? .. even from the CLI .. ? DB ?? .. Thanks A lot, Ahmed Sala...
Hello All, One of our customers has UCCX "" in HA Mode . recently , the customer is complaining from a strange issue , randomly , a Call comes into the system , and it rings multiple agents in sequence with 1 second in between , so eac...
Hello All,I have a UCCX version 11 , and trying to load the ThickClientScreenPop Gadget ..as per the guide inside the PDF , we will need to upload below files into the Finesse 3rdpartygadget directory , as attachedThe Jar file "JavaScreenPop.jar" is ...
Hello All, Recently , one of our customers purchased a 3rd Party SIP Phones , and they are registered to the CUCM as 3rd Pary Basic SIP Phones , Phones are working normally , without any issue , till the customer discovered an interesting issue .. Wh...
Community Statistics
Member Since ‎10-23-2010 07:02 AM
Date Last Visited ‎08-16-2023 12:09 AM
Posts 127
Total Helpful Votes Received 186
Helpful Votes Given To