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Ahmed Khalefa
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About Ahmed Khalefa
04-27-2021
Ahmed Khalefa
Beginner
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Member since
10-23-2010
127
Posts
174
Helpful
2
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Certifications
Latest Contributions by Ahmed Khalefa
Latest Contributions by Ahmed Khalefa
Discussions Ahmed Khalefa has Participated In
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Re: Calling 911 from CIPC Phones and Providing Correct ALI Information
Created by
Ahmed Khalefa
in
IP Telephony and Phones
01-16-2021
01-16-2021
Any chance you know the link for that session ? ..TECUCC-2606.pdfi search for it many times .. but n...
Expressway-E Outbound Call test via Locate
Created by
Ahmed Khalefa
in
TelePresence and Video Infrastructure
02-17-2019
02-17-2019
Hello All, I have been testing within my lab for getting the Outbound b2b calls working ... just for...
Re: CMS 2.4.1 WebRTC via Expressway problem
Created by
Ahmed Khalefa
in
TelePresence and Video Infrastructure
10-28-2018
10-28-2018
Clear your Browser Cache .... faced same thing after doing the upgrade .. Also , try to test interna...
Re: Is there any way we can disable the DTMF tones to be heard by the agents when the users enter the informatio
Created by
Ahmed Khalefa
in
Collaboration Applications
09-19-2018
09-19-2018
I believe the situation might be as below : Customer is in conference with the Caller , and the IVR ...
Re: Jabber failed to login through MRA
Created by
Ahmed Khalefa
in
Collaboration Applications
09-17-2018
09-17-2018
Great ..About ExpC , my bad .. though it was clear about that :*c xConfiguration Ethernet 1 IP V4 Ad...
Re: Jabber failed to login through MRA
Created by
Ahmed Khalefa
in
Collaboration Applications
09-13-2018
09-13-2018
Hello Remon ,is there a strong reason to use 2 NICs on both ExpC and ExpE ? .. also , i can see that...
Re: CCX 10.6 script management
Created by
Ahmed Khalefa
in
Contact Center
03-28-2018
03-28-2018
Well, then you have a long night to get what you asked for ..You might get started by gathering the ...
Re: CCX 10.6 script management
Created by
Ahmed Khalefa
in
Contact Center
03-28-2018
03-28-2018
Hi Rich,How many Applications do you have ? ..also Triggers ? .. this will tell an idea about what i...
Re: SIP/2.0 404 Not Found - CUCM_TO_CUBE_ITSP Provider
Created by
Ahmed Khalefa
in
IP Telephony and Phones
02-07-2018
02-07-2018
Hello ,it seems that the ITSP didn't find a route for the dialed number ..Feb 7 08:22:12.387: //1193...
Hello Jim,
Created by
Ahmed Khalefa
in
Contact Center
05-03-2017
05-03-2017
Hello Jim, There was no solid fix for the problem .. i just had to make sure that all Agents' ACD Li...
Hi AT,
Created by
Ahmed Khalefa
in
Contact Center
11-30-2016
11-30-2016
Hi AT, what is the version of the UCCX Server ? . is this the only report with a problem ? .. Does t...
Hello Deepak,
Created by
Ahmed Khalefa
in
Contact Center
11-18-2016
11-18-2016
Hello Deepak, I tested the tool , and it worked !!! .. everything is not migrated to the Finesse DB ...
Thanks a lot Deepak,
Created by
Ahmed Khalefa
in
Contact Center
11-17-2016
11-17-2016
Thanks a lot Deepak, I was able to find the tool , but it is stating that it can work from UCCX 9.x ...
Hello All,
Created by
Ahmed Khalefa
in
Contact Center
11-16-2016
11-16-2016
Hello All, Appreciate if any one has any recommendation .. Even to insert those as bulk inside Fines...
UCCX Export Wrap-up and Not-Ready Reason Codes
Created by
Ahmed Khalefa
in
Contact Center
11-14-2016
11-14-2016
Hello All, I had a lot of search regarding this issue ... but when moving from CAD to Finesse , You ...
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Public Statistics
Date Registered
10-23-2010
07:02 AM
Date Last Visited
04-27-2021
01:16 PM
Total Messages Posted
127
Total Helpful Votes Received
174
Helpful Votes Given To
User
Helpful Count
Jonathan Schulenberg
5
geoff
8
Chris Deren
4
See all >
Helpful Votes From
User
Helpful Count
Micus
5
Vaijanath Sonvane
5
derek.fraser
5
ScottFugate0883
5
Eddgar Rojas
10
See all >