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Hi All, I see fakepath error while attaching any files in ECE. I observed this in both IE and Chrome browsers. But, I can attach the file and reply to customer. I am unable to see original path of the attachment while uploading. Any help ?
Hi Denise, I could not find it in Finesse webservice logs. Can you let me know the keywords to search in the logs for the changes? Thank you. Regards,Rajesh
Hi, Is the issue still happening?. We have faced this recently and cisco found out this was due to mailbox was full in capacity that time. Can you check that once?
