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I have a DX80 unit here that we are in the process of updating, and when the update is completed, we get a notification that there is a system update pending. I can postpone this for 6 hours, however if I run this update it will revert the system bac...
Earlier today we performed a test of our E911 systems, and one of the phones tested went to an incorrect emergency center. The phone in question went to the default ERL, rather than the ERL for the location here. Checking CUCM, I could not determine ...
Hello again everyone, have a question regarding adding a 2nd extension to a user's Remote Destination. I have a user that is currently tied into a RDP for a hotline that rings his, and two other's cell phones after hours. This user now also wants to ...
First of all, thanks in advance for dealing with my relative new-ish knowledge of the Cisco systems. Yesterday working with Cisco support, they helped with a replication relationship rebuild with our servers here. For the record we are using CUCM Ver...
No, the phone is going to voicemail not the cell phone. Edit: And because I was overthinking this, I realized all I needed to do was use the existing profile and NOT assign the line to the other users on that RDP.
And the resolution: The TFTP Server Service was not running on the CUCM. After re-starting it, deleting and re-adding the phones, all the phones in question now are registered and working properly.
So an update. Spoke with the TAC today, and after checking RTMT, Wireshark and resetting a phone I am testing with that will not register, he has sent a firmware upgrade for the 6941. I did discover on RTMT that our TFTP was not running on the server...
So after working a bit on the phones I was finally able to get the two phones with the display name/Caller ID issue fixed. I did a security reset on those phones, followed by a factory reset, followed by a re-naming of the extension in CUCM and apply...