Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We’re planning to convert our Codec Pro devices, which currently use CVI (Cloud Video Interop) to connect to Teams, to MTR — since they support that, right?In this case, does the Room Navigator log in with the same M365 Teams account as the codec? Or...
Hi, Is it possible to disable the selfview window (picture in picture) when moving/switching the camera from the touch panel?So that we can pan and zoom the camera during a presentation without seeing the camera selfview overlapping the presentation ...
Hi, we have several Room Kit Mini USB systems connected to our network (just to view the status and update the firmware, since they are not enrolled in the webex environment, they are just used in BYOD mode.Now our security department found several i...
Hi,We have several small meeting rooms with Cisco Room USB systems. The user connects the HDMI and USB cables to the laptop and starts the meeting. Now recently on many laptops the camera stops working in a MS Teams call, using the camera of the Roo...
Hi,I want to make screenshots of a Cisco Room navigator (touch panel), connected to a Room Kit EQ.The Room Kit EQ and the navigator are enrolled with Microsoft Teams Room. But when I log into the codec and take a screenshot, it is blank. Maybe becau...
Thanks all.I have heard that when converting a Codec Pro to MTR, a lot of the original features of the codec Pro (RoomOS) are lost, is that true ?So a maximum of 2 cameras and 2 HDMI outputs? Are there other limitations, are macros still working on ...
one remark: when connecting the USB-A connector from the cable coming from the room kit mini to a USB-C port on a Dell laptop (using an USB A/C converter) , it works for some seconds, but then the error: USB device not recognized.
USB passthrough is not applicable here, since it is a room kit mini with USB port (for BYOD), not the larger room kit without USB port..But we will try using another laptop and also try to update the firmware of the room kit mini.
yesterday we tried again and the camera works in Teams web version and Zoom, but not in the Teams app. Camera works in preview mode, but as soon as a call has been made, the camera picture freezes and the message appears: Your camera isn't working......
