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we need to limit call duration of international calls to 10 minutes, could this be done directly from CUCM or from CUBE?keep in mind that I don't need to limit the duration of ALL calls, just certain ones. if this is possible, would I be able to limi...
I would like to understand how to create a media flow that is always local on devices that are registered to webex.as far as I understand it Video Mesh node provides this functionality only when more than two endpoints are connected.I need a way to m...
When trying to configure socialminer in UCCX it gives me this message"An unknown error occurred while performing the operation. Please check the logs for more details."
How do I disable the call notification for jabber in the .xml config fileI've tried using HidecallcontrolStrip and Push_Notification_Enabled but they did not help.I know you can disable it in the client but I need it to be set as default
Hello, I need to figure out how to prioritize incoming calls from numbers that have already conversed with specific resources to be prioritized to the same resource. For example, if person A calls agent A at 02:00 PM and the call is overafterwards if...
It's Socialminer's version 12.0.1.10000-24 and UCCX is version System version: 12.0.1.10000-14 so they should definitely be compatible, the only reason I could think that the error is popping up is because a lot of the services can't seem to start.I ...
Nevermind, Figured this out.Solved it by manually adding this in the jabber configuration xml <?xml version="1.0" encoding="utf-8"?><config version="1.0"><Options><ShowCallAlerts>false</ShowCallAlerts></Options><Client><ShowCallAlerts>false</ShowCall...
