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We are having a problem with IP addresses being assigned by the call manager even though the DHCP Monitor service is deactivated. We found it by accident when a tech here who inadvertently plugged into the voice vlan that has the voice mail server,...
In UNITY , a subscriber is set up that when a caller presses zero, caller input is set to “Attempt Transfer” to another subscriber. The called subscriber is forwarded to VM and the subscriber to which the call is being transferred is also forwarde...
the Plantronics corded H171 & H171N with Amp 26716-01 and the Plantronics cordless CS50, CS55 & CS70 were recommended in a thread in 2007 for the 7941 phones. Is that still the recommendation in 2010 for the 7941 series phone???
Is it possible to take the CDR data from a v4.2 Call Manager and copy it to a separate server where it would be made available for reporting? We are not interested in migrating the CDR data to v6 because of the concerns it introduces to the upgrade p...
Hi Jaime,We are at 11.5.1.12900.2. Here is what I just found. I reset the Pin # for the user when I set up the Conference Now for that user. That broke the Personal Address Book and Fast Dial. Via the Self care Portal, I reset the Pin # to the or...
Hi Rob,It was great to hear from you. Hope all is well with you. Just FYI:In summary, here is what we experience: -We keep the DHCP service on the Call Managers shut down and deactivated (so that it will not restart automatically). This is our nor...
TAC support finally found this:After doing a research. We discovered you are hitting Bug CSCso60222. This was first found under Call Manager version 6 and currently there is no permanent solution.The only workaround available is to do what you have b...
Hi Rob and Espereir,Sorry it has taken me so long to get back to you. it has been crazy here. We do not have Monitor Message and we did not load the patch - did not have time and probably won't do it now. Anyway:I was recreating the situation so t...