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Symptom:CUP server failover (HA)Jabber for Windows does not switch to alternative CUP node on admin shutdown/failureCause:Currently, Jabber for Windows 9.0 Does Not Support CUP Server Failover (HA). Resolution: This feature is planned to be included ...
TITLEHow to provide Jabber for Windows Logs to TACSYMPTOMS When contacting Cisco TAC, TAC may request that you reproduce the deviation you are experiencing to review the deviation within the logs.To help isolate the issue, it is recommendated that yo...
Question:Does Jabber for Windows support click to call?Answer:Cisco Jabber for Windows currently supports click to call features within Microsoft Outlook and Sharepoint. All other Office Applications including Word, are not supported in this release...
Symptom:The option to start a meeting using Meeting Place or WebEx is not available in Cisco Jabber for Windows when using on prem deployment model.
Environment:Cisco Jabber 9.0.1Cisco Unified Communications ManagaerCisco Unified PresenceCause:Jabbe...
SOLUTION FOUND:
Cisco has found a large majority of microphone failures to be a result of using the phone with third party phone covers / cases and provides helpful suggestions in the bug workaround section which I have provided below:
Workaround:...
SOLUTION FOUND:
Cisco has found a large majority of microphone failures to be a result of using the phone with third party phone covers / cases and provides helpful suggestions in the bug workaround section which I have provided below:
Workaround:...
Hi Maqsood,Is it possible to Change the LDAP Username used for LDAP Authentication in Jabber for iPhone from UPN to an alt. AD attribuite Mapping (IE: sAMAccountName)As it stands now, you must use a UPN User ID to authenticate in Jabber for Windows f...
Hi Ben,Change your username to UPN format (user@domain.com) and add :3268 to the end of the ldap server , save and apply config. You may have to set Allow Enduser editing to disabled as well.
