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We are seeing that in Webex Calling Auto Attendant, the Holiday Schedule appears to reuse the After Hours menu and greetings, instead of allowing a separate Holiday greeting.Is this expected behavior by design?Our call flow is simple:an incoming call...
Some of our users (Not all users) have issues with the Screen sharing in Jabber, they are able to send the sharing invite and accept the message of the invitation but when they select accept, only a white window appears. any ideas about this? CUCM 12...
Hi I would like to transfer from a CallHandler to a DN via Caller Input I can't get it to work, i tried with (Transfer to Alternate Contact Number) but it only works with a huntpilot Press 1 for 7897441 (DN)Press 2 for 7897440 (DN)Press 1 for 7890010...
I Know that some telco providers manipulate the digits they send to the destination. I will enable the debugs on the gateway which routes these calls and verify what actual digits we are sending to the Telco provider. But I don't know the debug to se...
CUCM 12.5Unity 12.5 I have a Call handler in unity with a greeting in English. I would like to have multiple languages If a caller from France calls the number for the call handler, he will get a french greeting, a caller from Germany will get a germ...
Correct this is what I want! I have worked very little with ToD.. So how do I do it.. Guess I follow this guide - https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109588-tod-routing-...