Hi ,   Thank you for this very helpful . I have a question , if you want to have a same old password to unity gui pub ? would this possible I have tied and it shows error as : 2018-01-11 23:08:54,717 ERROR [ClassExecutionThread] cli.cmdResetPasswd - Error:: 01/11/2018 23:08:54.714 : Update FAILED: code = 21, DUPLICATE CREDENTIAL any idea , how I could get back to old PWD please ... View more

not sure , how to confirm :Look at the user's account status at the server level. we can log on tot eh IMP server and see the user details  correct and cannot see any issues on RPL , but cannot confirm the user level at Server Level .   is anyway we could confirm this by other method , this is due to NAT   also , when trying to get to the web page ie( hyper link to the user the link ,https: like tie out , have also checked the RPL and could not see any errors on RTMT and XCP router logs   just wonder if is worht restarting TOMCAT {not sure if risdb )? is so not sure if this will ahev impact to production users ? ... View more

Hi , I have just moved  a DX70 from Android version{10.5.2-125.k3 } to CE {8.3.1} ,the process is OK ,but came across few issues a) CUCM V9.1.2 , so need a new Device pack , this is a must and the cluster need to be rebooted in order then only you can add  the Telepresence DX70 phone . b) there is no way to create a new Template , so that existing DX70 users on a group pickup button on the phone facility is lost on CE , am told by Cisco AS that this is available , still trying to figure out how get this done . c) lots of feature rich functions are on CE but for the industry , feel this will introduce additional problems for the operations can any one tried using Group pickup button ? on CE please if so please can you share the steps please. Thanks Sam ... View more

Hi , this is great way of sharing the issues -one man`s pain is other man`s Gain they say!!!!!!!!!!!! we have DC -N7K  is doing the main configurations , such as VRF /VLAN - we have seen issues where at times some VLANs do have multiple mac address , where this is causing the inter DC link for some customers to be an issues , mainly this affect's the uc-apps replications - only way to over come this issue is to shut and open the vlans for the issue customers . we have had TAC case and outcome was there is a scripts in place to avoid the duplicate mac address issue .  what would be nice is to have the ability to alarm these issues on either SMARTS or PCA . is this possible please? also, how easy is to run elan packet capture on N7K and is there an issue on CPU during production hours? Thank you .... Sam Thank you. ... View more

Great tool , is anyway to download a copy into the local PC. , we have at times no internet , the local copy would be great way to help .... ?  ... View more

very useful , is anyway I could run a command to see on a multiple uc capps cluster  where we need to know how EM users are logged on at a time ? anyway this is very useful Sam ... View more