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Unity Connection Multiple Language depending on what country is calling

ChrisbJensen1
Level 1
Level 1

CUCM 12.5

Unity 12.5

 

I have a Call handler in unity with a greeting in English. I would like to have multiple languages

 

If a caller from France calls the number for the call handler, he will get a french greeting, a caller from Germany will get a german gretting, and so on.

 

How is this done?

 

/Chris

1 Accepted Solution

Accepted Solutions

 

you can set up a call handler with the Inherit language setting, and also set it up to receive calls from two different routing rules, each with a different language setting. For example, one routing rule could be set up with a French language setting, while the second routing rule could be set to German.

 

 



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1 Reply 1

 

you can set up a call handler with the Inherit language setting, and also set it up to receive calls from two different routing rules, each with a different language setting. For example, one routing rule could be set up with a French language setting, while the second routing rule could be set to German.

 

 



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