02-08-2021 12:02 AM
CUCM 12.5
Unity 12.5
I have a Call handler in unity with a greeting in English. I would like to have multiple languages
If a caller from France calls the number for the call handler, he will get a french greeting, a caller from Germany will get a german gretting, and so on.
How is this done?
/Chris
Solved! Go to Solution.
02-08-2021 12:25 AM - edited 02-08-2021 12:29 AM
you can set up a call handler with the Inherit language setting, and also set it up to receive calls from two different routing rules, each with a different language setting. For example, one routing rule could be set up with a French language setting, while the second routing rule could be set to German.
02-08-2021 12:25 AM - edited 02-08-2021 12:29 AM
you can set up a call handler with the Inherit language setting, and also set it up to receive calls from two different routing rules, each with a different language setting. For example, one routing rule could be set up with a French language setting, while the second routing rule could be set to German.
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