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Hi ,I am using a custom jar file, uploaded the jar in document management, moved to Classpath using Custom File Configuration page in appadmin page. Restarted the UCCX engine, Appadmin service and UCCX editor. The methods and variables of the custom ...
Hi ,I am trying to upload the contacts through csv file as per the below specification.https://developer.cisco.com/docs/contact-center-express/#!add-contacts-to-campaign/input-xml-example-1 Adding the contacts through input xml example 1 is working f...
Hi ,Contact Center, UCCXAs per the Cisco open source documentation of cisco uccx 11.0 following jar files are supported. JSON-Simple 1.1ASM 1.5.3 Hence I am trying create a instance for the JSON object in the editor's variable pane.net.minidev.json....
Hi, I want to store data which wont change over time. In that case, is it mandatory to hit Configuration or DB for every call?. Is there way to store configuration data to application level in UCCX script? Reading huge configuration during every call...
Hi, Can we use make rest call step for invoking third party Rest APIs.If yes, and if user authentication is not required for accessing the Rest API, what values should be given in username and password fields of Make Rest Call step? In case of post r...
Merek, For json parsing I have used jackson jars and when try to upload the custom jar and jackson jars, application service not startingWhat might be the issue ? Any experience in this?
if you are using log4j logs you can point the custom directory location for the log files log4j.appender.<categoryname>.File=${uccx.customer.dir}/filename.log
Anyone have idea on how to store configuration data rather than loading these information for every call. Can we use session for this purpose. What conditions we would use session data. Whoever having some idea in this please highlight.
Thank you for the update. When I tried its working without issue, so I just wanted to know what might be the root cause for prompt upload in subdirectory level is failing.