uccx custom jar file logging directory

[Bar1s]

Hi teams,

Our developers developed a jar file to use in uccx for communicate customers database (rest api server). However if something happens we want to collect logs. Our developers ask which director we should point for logging in jar file. In case of any problem to see what is going on or whats happen.

Thank you,

Baris.

[Quigath · Accepted solution]

To get logs for debugging there's three ways to do it: use the built-in RTMT, use an SFTP server, or have code to push log data out to a custom webserver.

These options are in order from no coding and least convenient, over to more coding but very robust logging.

What logging solutions have you tried and what isn't working for you?

[Jenni]

if you are using log4j logs you can point the custom directory location for the log files

log4j.appender.<categoryname>.File=${uccx.customer.dir}/filename.log