Hello, Trust you're well. Two (2) successful inventory uploads to the Smart Services Portal have yet to be acknowledged on the "UPLOAD PROCESSING" dashlet. Please advise.   John  

Hello, Trust this finds you well. Re: Subject -- After your recent portal upgrade -- when attempting to access the Smart Services Portal -- am consistently redirected to banner and "self-onboarding" instruction pages. I can no longer see my dashboard...

Hello All,  Trust this finds you well.  Re: Subject,   Need the IP address / URL / Ports required for communication with the Smart Services Portal.   Packet captures indicate SNTC traffic is not traversing our firewall. Per [ANN Inc.] management, ab...

Hello, My UPLOADS seem to fail, then, with ZIP_FILE_CREATION, "success" - here are the log files for several upload jobs run : Upload Phase :INITIALIZE_FILES  Upload Phase Status :RUNNING  JobStatus :RUNNINGUpload Phase :INITIALIZE_FILES  Upload Phas...

Hello All, Notice in tthe training videos ("CSP-C / Collection" segment) that (Manage Data Collection Profile) box "UPLOAD AFTER COLLECTION" went from checked to unchecked (assume for training purposes).   So, If I leave the box "checked" -- the coll...