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Hello , I have cisco CCX version 12.5 and im trying to show the agents what the customer has chosen in the IVR . ex which language the caller has chosen. I already have got some in information from the script and it shows in the layout variable for...
Dears,
I have a problem with Cisco Jabber in windows and phones, the problem is when I entered the username and password it gave me this message cannot communicate with the server.
the guy how was responsible for this said it was working without a...
Hi,
I have Cisco Router 2801 With Voice bundle, recently I faced a weird issue That sometimes all Ip phones its ringing to itself and I have to reload the router to solve the issue.
The problem happening once a week at random time.
Noting that t...
@Jaime Valencia
The UDS service is not running I checked that there is no service profile created.
Noting that we have only CUCM we don't have IM & pre
any other advice?
