We need some expert eyes on a CCX application / Script with regards to CCB (Courtesy Call back). I know opening a TAC case is out since they do not support custom scripting etc. Our issues is when the client calls into the queue, it askes for their p...

We know Chrome is out and not an option since turning off sleeping tabs went away. So Firefox (95.0 ) and Edge (96.0.1054.57) We always stay current which may be good or bad. (Your Thoughts?) We are leaning towards Edge since we can control things th...