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HELP with UC560 initial setup

vipclubber
Level 1
Level 1

 

VOICE SYSTEM: Cisco Systems Small Business Pro UC560-FXO-K9 V01
PHONES: Cisco CP-7975G IP Phone Gig Ethernet, Color and 8 Lines
SWITCH: CISCO SWITCH POE 24 Ports
FIREWALL: Juniper SRX650-BASE-SRE6-645AP
SIP PROVIDER: VOIP Innovations


Coming from the world of Software PBX, like FreePBX, I am relatively new to Cisco UC systems. Now most of them are EOL, dropped in price and it's a perfect time to implement it for a small business.

 

QUESTIONS:

 

1. Out of the box, it is VOICE VLAN 100 and 10.1.1.x which I would like to change. How do I do that CCA or Console? What commands needed?

 

2. I was recommended VOIP Innovations as a VOIP provider for incoming and outgoing calls. Any other price/quality competitive suggestions?

 

3. What is needed and how to set up basic SIP trunking with this VOIP provider? (after provider gives necessary info)

 

4. Any other advice is greatly appreciated.

Thank you.

 

 

2018-02-10_19-50-17.jpg

 

2018-02-10_19-51-43.jpg

 

 

 


PS. The UC560 was reset to factory default with current config:

 

System Bootstrap, Version 15.0(1r)XA3, RELEASE SOFTWARE (fc1)
Copyright (c) 2010 by cisco Systems, Inc.

UC500 series platform with 524288 Kbytes of main memory

Readonly ROMMON initialized
program load complete, entry point: 0x80015000, size: 0x17e64
program load complete, entry point: 0x80015000, size: 0x17e64

program load complete, entry point: 0x80020000, size: 0x28124b4
Self decompressing the image : ########################################################## [OK]

Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X00137430 Onboard PVDM2 SIMM
0X00165000 Onboard Ethernet
0X00253000 Onboard VPN
0X000F3BB0 public buffer pools
0X00703000 public particle pools
-----------------------------------------------
TOTAL: 0X00CE5FE0

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 12Mb.

adjusted iomem size up to minimum size of: 0X01A00000
Using 5 percent iomem. [26Mb/512Mb]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 14-Feb-13 10:17 by prod_rel_team

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

Cisco UC560-FXO-K9 (MPC8378) processor (revision 0x100) with 497664K/26624K bytes of memory.Installed image archive

Processor board ID FGL16121010
MPC8378 CPU Rev: Part Number 0x80C4, Revision ID 0x21
30 User Licenses
4 Gigabit Ethernet interfaces
2 terminal lines
1 Channelized (E1 or T1)/PRI port
1 Virtual Private Network (VPN) Module
8 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
1 cisco service engine(s)
256K bytes of non-volatile configuration memory.
250880K bytes of ATA CompactFlash (Read/Write)

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!By default, the following "voice service voip" !!
!!sub-command is enabled: !!
!! ip address trusted authenticate !!
!! !!
!!The command enables the ip address authentication !!
!!on incoming H.323 or SIP trunk calls for toll fraud !!
!!prevention supports. !!
!! !!
!!Please use "show ip address trusted list" command !!
!!to display a list of valid ip addresses for incoming !!
!!H.323 or SIP trunk calls. !!
!! !!
!!Additional valid ip addresses can be added via the !!
!!following command line: !!
!! voice service voip !!
!! ip address trusted list !!
!! ipv4 <ipv4-address> [<ipv4 network-mask>] !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Press RETURN to get started!

*Jan 27 00:21:44.619: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jan 27 00:21:44.683: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jan 27 00:22:16.447: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Jan 27 00:22:16.447: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
*Jan 27 00:22:16.447: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up
*Jan 27 00:22:16.447: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine0/0, changed state to up
*Jan 27 00:22:16.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jan 27 00:22:17.067: %SYS-5-CONFIG_I: Configured from memory by console
*Jan 27 00:22:17.615: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to down
*Jan 27 00:22:17.615: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to up
*Jan 27 00:22:19.015: %LINK-5-CHANGED: Interface GigabitEthernet0/0, changed state to administratively down
*Jan 27 00:22:19.215: %LINK-5-CHANGED: Interface Integrated-Service-Engine0/0, changed state to administratively down
*Jan 27 00:22:19.215: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/3, changed state to up
*Jan 27 00:22:19.215: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/2, changed state to up
*Jan 27 00:22:19.215: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/1, changed state to up
*Jan 27 00:22:19.215: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/0, changed state to up
*Jan 27 00:22:20.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine0/0, changed state to down
*Jan 27 00:22:20.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/3, changed state to up
*Jan 27 00:22:20.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/2, changed state to down
*Jan 27 00:22:20.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/1, changed state to down
*Jan 27 00:22:20.215: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/0, changed state to down
*Jan 27 00:22:20.383: %SYS-5-RESTART: System restarted --
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 14-Feb-13 10:17 by prod_rel_team
*Jan 27 00:22:20.383: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start
*Jan 27 00:22:20.399: %SYS-6-BOOTTIME: Time taken to reboot after reload = 74 seconds
*Jan 27 00:22:20.407: %SMHM-5-START: Service module environmental health-monitor started

*Jan 27 00:22:20.431: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jan 27 00:22:21.623: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to up
*Jan 27 00:22:22.955: %DSPRM-5-UPDOWN: DSP 2 in slot 0, changed state to up
*Jan 27 00:22:24.295: %DSPRM-5-UPDOWN: DSP 3 in slot 0, changed state to up
*Jan 27 00:22:25.659: %DSPRM-5-UPDOWN: DSP 4 in slot 0, changed state to up
*Jan 27 00:22:28.531: %DSPRM-5-UPDOWN: DSP 5 in slot 0, changed state to up
*Jan 27 00:22:29.863: %DSPRM-5-UPDOWN: DSP 6 in slot 0, changed state to up
*Jan 27 00:22:31.195: %DSPRM-5-UPDOWN: DSP 7 in slot 0, changed state to up
*Jan 27 00:22:32.527: %DSPRM-5-UPDOWN: DSP 8 in slot 0, changed state to up
*Jan 27 00:22:41.003: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/0, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/1, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/2, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/3, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/1/0, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/1/1, changed state to up
*Jan 27 00:22:41.403: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/1/2, changed state to up
*Jan 27 00:22:42.951: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/1/3, changed state to up
*Jan 27 00:22:42.951: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/2/0, changed state to up
*Jan 27 00:22:42.951: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/2/1, changed state to up
*Jan 27 00:22:42.951: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/2/2, changed state to up
*Jan 27 00:22:42.951: %LINK-3-UPDOWN: Interface Foreign Exchange Office 0/2/3, changed state to up
*Jan 27 00:22:48.139: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Router>
*Jan 27 00:26:51.675: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/2, changed state to up
*Jan 27 00:26:52.675: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/2, changed state to up
*Jan 27 00:26:53.939: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/2, changed state to down
*Jan 27 00:27:06.599: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/1, changed state to up
*Jan 27 00:27:20.575: %LINK-3-UPDOWN: Interface GigabitEthernet0/1/0, changed state to up
*Jan 27 00:27:21.575: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/0, changed state to up
*Jan 27 00:27:24.523: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1/0, changed state to down
Router>en
Router#show inv
NAME: "UC560-FXO-K9 Chassis", DESCR: "UC560-FXO-K9 Chassis"
PID: UC560-FXO-K9 , VID: V01, SN: FGLXXXXXXXX

NAME: "2nd generation four port FXO voice interface daughtercard in DaughterCard Slot 2", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO , VID: V04 , SN: FOCXXXXXXXX

NAME: "VWIC2-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 in DaughterCard Slot 3", DESCR: "VWIC2-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
PID: VWIC2-1MFT-T1/E1 , VID: V01 , SN: FOCXXXXXXXX

Router#show license
Index 1 Feature: uc-user
Period left: Life time
License Type: Permanent
License State: Active, Not in Use
License Count: 16/0/0 (Active/In-use/Violation)
License Priority: Medium

Router#show hardware
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 14-Feb-13 10:17 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)XA3, RELEASE SOFTWARE (fc1)

Router uptime is 9 minutes
System returned to ROM by reload at 00:21:05 UTC Sat Jan 27 2018
System image file is "flash:uc500-advipservicesk9-mz.151-4.M6"
Last reload type: Normal Reload
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

Cisco UC560-FXO-K9 (MPC8378) processor (revision 0x100) with 497664K/26624K bytes of memory.
Processor board ID FGL16121010
MPC8378 CPU Rev: Part Number 0x80C4, Revision ID 0x21
30 User Licenses
4 Gigabit Ethernet interfaces
2 terminal lines
1 Channelized (E1 or T1)/PRI port
1 Virtual Private Network (VPN) Module
8 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
1 cisco service engine(s)
256K bytes of non-volatile configuration memory.
250880K bytes of ATA CompactFlash (Read/Write)

License Info:

License UDI:

-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 UC560-FXO-K9 FGLXXXXXXXXX

Configuration register is 0x2102

Router#show flash:
-#- --length-- -----date/time------ path
1 42018388 Oct 15 2013 03:22:34 +00:00 uc500-advipservicesk9-mz.151-4.M6
2 69 Jan 26 2018 23:55:24 +00:00 syncinfo.xml
3 1993 Jan 26 2018 23:55:24 +00:00 SIPDefault.cnf
4 4342 Jan 26 2018 23:55:24 +00:00 softkeyDefault_kpml.xml
5 4376 Jan 26 2018 23:55:24 +00:00 softkeyDefault.xml
6 825 Jan 26 2018 23:55:26 +00:00 featurePolicyDefault.xml

214458368 bytes available (42049536 bytes used)

Router#

 

 

39 Replies 39

The articles posted are lengthy.

Can you please specify which article and which PAGE(S) refer to the following:
1. Changing 10.1.1.x default Network

2. SIP Trunking setup

3. RTP settings

 

Thanks

Thank you for your assistance.

There are 62 pages in second article PDF on IP addressing.

Which page are you referring to?

I am not specifically referring to a page. You said that you are new to Cisco UC. That doc will help you understand how IP addresses are configured on the CLI, where/how to check the already existing IP addresses etc.

So I have a specific question now: can I change 10.1.1.x default subnet on UC560 and how?

Which page in the article talks about that?

That doc talks about that. So basically you would have an interface with an IP address. Something like -

interface fastethernet 0/0
ip address 10.1.1.X 255.255.255.255.0

You can make the change with -

conf t
interface fa0/0
ip address 192.168.1.X 255.255.255.0
no shutdown

Since you are using CME, you would need to do one or more of the following depending upon if it's SCCP CME or SIP CME

telephony-service
ip source-address 192.168.1.X

and/or

voice register global
mode cme
source-address 192.168.1.X

So this looks like you changed interface IP but my question is regarding default VLAN 100 which by default uses 10.1.1.x subnet which will assign DHCP IPs to the phones. Right?

 

For example:

Phone 1 = 10.1.1.2

Phone 2 = 10.1.1.3 etc

 

How do I change the DHCP assignments to another subnet for example instead of 10.1.1.x i want to reaplce it with 10.1.100.x?

 

since I have cisco phones its SCCP between phones and UC560.

SIP between UC560 and VOIP provider.

Can you do a "show run" on your UC and attach the output in a text file here to review.

Sure.

While I am getting show run info for you, can this change we speak of only be achieved through cli or I can do the same with CCA?

 

Is CCA limited to what it can do?

 

FYI: the UC560 was reset to factory defaults.

CCA is limited and it was aimed at a more automated approach to configure the UC 500 boxes for users not comfortable with cli and/or not having much experience.
When you configure a box with CCA, predefined confit is pushed to the router along with your own config. ACL, dial-peer config etc.
After you change the ip through cli as described, try discovering the UC box through CCA again and push the config.

Can CCA push config that we are discussing here i.e. different subnet, vlan etc?

Is CCA capable doing that or only predefined config?

 

If not, can I just use CLI to configure the box and completely ignore CCA?

Or I will still need CCA to configure phones etc?

 

After I configure the box using CLI but then use CCA, wouldn't CCA rewrite all the changes i made initially using CLI?

You should be able to make all those changes from the CCA itself -https://www.cisco.com/c/en/us/support/cloud-systems-management/configuration-assistant-3-x/model.html#MaintainandOperateGuides

You can just use the CLI and not use CCA at all if you want.

Are there screenshot or videos available on how to do what I need?

Also the very first screen it is asking to create site?

How do you actually connect?

 

2018-02-19_22-10-28.jpg2018-02-10_19-50-17.jpg

It's been a very very long time since I used CCA. Check if there are some videos on Youtube that might help you.

For the PC that gets plugged into UC560 via RJ45 cable, should the PC be set to receive IP from UC560 automatically via DHCP or assign new IP address to be on the same subnet as UC560? I believe it's 192.168.x.x subnet?