Voice and Conferencing - Small Business

so i have come across a problem with the phone system, we are received ghost calls mostly from 1008. After research i have found to disable IP dialing, but on the handsets (SPA525g & SPA303) the admin section of the web interface is not accessible. I...

We have a CME system (UC560) and use SIP to our ITSP and we recently integrated a few phones in another office onto the system, this office is based in a different town.   The local number dial-peer for the main office DN's has a translation rule tha...

Hi,   We are moving our old UC560 to a house thats only have satellite Internet. Unfortunately, the provider (XPlornet) does not provide access to BridgeMode on their modem router. To avoid Double Nating, i have desactivated WAN port and use the Mode...

Dear Members!     I have an issue with the following setup:   ISDN BRI line -> CME -> SIP softphone   I can make outgoing calls over the ISDN BRI line using the softphone, no problem at all except a little latency... But when I terminate an incoming ...

I have a user with a 509G phone who can't transfer calls.  When she does, it just rings back to her phone.  She is the only one having this problem.  There wer no changes that preceded the problem.   So far, I've rebooted the PBX and rebooted her pho...

Good day all, A client of mine has a Cisco UC320W system and the phone in question is a SPA514G with an expansion module.  Currently one of the programmable buttons has her boss' mobile number configured for speed dial.  This, on it's own works.  How...

This morning we experienced an issue with our SIP trunk giving fast busy and determined that all calling paths were full due to a weird problem as seen below in the CCME reports.   IDStart TimeOriginating NumberTerminating NumberDuration109:57:20 CDT...

Okay so I received a new VOIP phone for my office the Cisco CP-8841 really nice phone. I am coming from a PolyCom VVX 300.  I turned the phone on and it is asking for either an activation code or service domain. So I went on the control panel and cli...

Hello!   I've recently purchased a SPA3000 VoIP gateway. I've configured the SIP account and everything works flawlessly, but I can't find out how can I setup that all outgoing calls would be directed through the PSTN line.   How can I make it work? ...

I have SPA3000 which is registered to 3CX server one extension and other as PSTN gateway. I am struggling to configure SPA to forward outgoing and incoming calls. I would like someone to he;p me out with dial plans and important configurations on SPA...

  VOICE SYSTEM: Cisco Systems Small Business Pro UC560-FXO-K9 V01PHONES: Cisco CP-7975G IP Phone Gig Ethernet, Color and 8 LinesSWITCH: CISCO SWITCH POE 24 PortsFIREWALL: Juniper SRX650-BASE-SRE6-645APSIP PROVIDER: VOIP Innovations Coming from the wo...

VOICE SYSTEM: Cisco Systems Small Business Pro UC560-FXO-K9 V01PHONES: Cisco CP-7975G IP Phone Gig Ethernet, Color and 8 LinesSWITCH: CISCO SWITCH POE 24 PortsFIREWALL: Juniper SRX650-BASE-SRE6-645APSIP PROVIDER: VOIP Innovations     Below is the sho...

im needing to back up our log files but nothing seems to be coming to the ftp server i set up.. what i currently have is ftp://XXX.XX.XX.X/it/log in the call account settings... this is all using the cca interface.. is there away for me to test it fr...

Hi guys,    ive recently reset my uc520 to factory defaults, there isnt any back up files and the phones are stuck on configuring ip?    does anyone know how to fix this problem??   Lee