I have changed to an ISP that uses VOIP instead of the standard UK phone line. My phone connects to their in home server using a VOIP phone adaptor connected to an ethernet port. I am a home user with one line and number.
As their service only provides basic functions for dialling, I wanted to incorporate extra functions such as caller ID. I did some searching on the web and purchased a SPA112 2 Port Adaptor, but I have absolutely no idea what I do with it!
I understand it needs to be accessed, similar to a router, but having done so I can find no apparent options that allow me to setup the functionality.
As a complete beginner to this technology, is anyone willing to give me some pointers /websites / instructions?
How do I access the device and set up caller ID.
Thanks in advance.
here is many configuration guides available from cisco site - if the provider only provides basic dial facility (that means as per industry standard, he only allows you to make calls ? does the provider allow you for incoming and change the caller ID facility ? ) - check with the provider.
here is a basic setup guide?
cisco configuration guide for SPA.
The link only provides information for one supplier. As I don't subscribe the them it is pretty useless for me.
The sales information makes no mention of being restricted the the functionality of the provider. Only with what the device can do.
I have purchased it on the basis that I can do all the things it states when connected to my ISP who only provides a basic service.
Can someone please confirm how I get it to block withheld numbers for instance?
It would appear I have been duped into purchasing this item based upon the manufacturer's date regarding the device capability when they should make it clear that the device cannot do what they state is will.
If I buy a bluetooth device I expect it to work with bluetooth. I don't expect to be told it is useless as someone else's bluetooth is different. The same should be for VOIP. I can configure Firefox to do what I want and that is just another internet connection.
This is probably why Cisco avoid all customer support.
The information provided an example for you to understand and configure for you, ( i believe this is a community to try to help your problem).
I see 2 issues here.
1. you have purchased the device without looking into what your requirement?
2. have you ever made any contact with the provider asking the question, they support the device you going to purchase that is SPA?
the product you have purchased works of many providers what they intend to work, but if the provider not offering what you looking, that is not related to the device.
go to the VOIP provider web page look for the service you looking is supported yes or no.
also, look for what is the tested devices for their network.
I hope you make a good step forward to thinking about what you going to do now. personally we are here always to help you for the best without any intention either cisco or any other vendor so the user will get the benefit from it.
I may be misunderstood your requirement.
I ALWAYS thinking that you looking to Setup a VOIP with your Provider - but i was wrong.
You lookint to setup a Traditional POT Lines with SPA ataater ? - is this correct - if yes
have you read the product document before you purchasing this device ?
Due to absolutely no interest from the community or Cisco, I have no choice but to scarp this useless piece of crap!
Thanks for nothing everyone!
Last time I purchase anything from Cisco.