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Attendant console alternatives

Trent Hurt
Level 1
Level 1

What are some alternatives to the Cisco attendant console software. The only thing I could find was ARC, but the price was very steep. Also what is the recommended number of attendant console instances per Call Manager cluster.

2 Replies 2

b.speltz
Level 4
Level 4

You can configure up to 200 calls for a line on a device in a cluster, with the limiting factor being the device. As you configure the number of calls for one line, the calls that are available for another line decrease. Cisco IP Phones that support the multicall display (such as a Cisco IP Phone 7960) support up to 200 calls per DN and 2 calls per DN for non-multicall display devices (such as Cisco IP Phone 7905).

droutledge
Level 1
Level 1

Check our Bridge Operator Console, http://www.bridgeoc.com.   It doesn't suffer from many of the design flaws, and it much more affordable.