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Call Manager not converting incoming calls to 5 digit dialing

walshbg
Level 1
Level 1

Apologize in advance for the edited out info.  

New site to VOIP, so thank you for any assistance.  To break the issue down, RTMT is seeing incoming calls from multiple numbers at one outside location to about 10 different numbers at my location as calls to 7 digit dialing (first call on RTMT pic).   Every other call into my location is converted to a 5 digit number.   Getting termination cause 1 from RTMT.  Tried adding a translation pattern for just this number, but did not help.   Any ideas why this would be happening?  I have not heard from any other areas that are having issues calling my work location.  

Screenshot 2024-06-11 135001.png

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