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Call pickup with a line that is forwarded, CUCME?

alig.norbert
Level 4
Level 4

Hi all,

I got a customer with CUCME 7.1. Couple of phones are assigned to the same pickup group.

When an incoming call is ringing, it can not be picked up (gpick-up/pick-up) with a line that has a "call-forward all" entry.

I got the message on the phone display "Softkey not active-cfwdall".

It's a CUCME "feature" or can it be configured to get a pic-up with a forwarded line?

Thanks,

Norbert

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