08-27-2012 12:05 AM
Hello !
I have configured CISCO 2901 call router with T.37 OnRamp and OffRamp fax configuration.
I have configured SMTP for receiving fax from call router. I am using Novell GroupWise 8 e-mail application.
I could able to receive fax from call router,
But i m not able to send fax to outside world via call router
Because while sending fax we are using outsideno@callrouterip address ( ex: 2XXXXXXX@Y.Y.Y.Y)
My Novell GroupWise giving error like unable to find e-mail address in mail box ( Error : can not deilver message to internal loop address )
Reason : Mail box not able to find address because of every time if you use No like this 3XXXXXXX@Y.Y.Y.Y . Mail box not able to recognize and unable to forward to call router,
I try to use windows FAX service to send fax to VOIP ( call router ), that does not work.
Is there any tool or client setup we would able to use and deliver mail to call router to send fax.
Until or else their is no use for using T.37 OnRamp and OffRamp fax configuration in call router
Thanks
Best Regards
Jayaraja R
08-27-2012 05:55 PM
Hello Jayaraja!
I'm actually trying to achieve to make work On/Off-Ramp fax configuration on a 2901 too, with no success, could you share your conf?
Also, I wonder if you tried to connect to Mail Server with a Mail Client and send an eMail to this mail account ... to check if the mail account has correctly been configured? (send and receive mails)
Greetings!
Vlad
08-27-2012 09:07 PM
!
fax receive called-subscriber $d$
fax interface-type fax-mail
mta send server smtp.domainname.com port 25
mta send subject Fax-Mail Message
mta send with-subject both
mta send postmaster fax@domainname.com
mta send mail-from hostname callrouter.domainname.com
mta send mail-from username fax
mta send return-receipt-to hostname domainname.com
mta send return-receipt-to username fax
mta receive aliases X.X.X.X
mta receive aliases callrouter.domainname.com
mta receive maximum-recipients 5
!
application
service faxmail_offramp flash:app_faxmail_offramp.2.0.1.1.tcl
!
service onfax flash:app_faxmail_onramp.2.0.1.3.tcl
!
global
service alternate default
!
I hope this configuration would be sufficient ,
Thanks
Best Regards
Jayaraja R
08-27-2012 09:11 PM
Hello !
As per configuration. We would able to receive mail from cisco call router to fax@domainname.com mail box.
But how to send mail to fax@domainname.com to send fax outside world.
As per cisco format.
We must to use the following format : Telephonenumber@callrouterIPaddress
Ex: 3XXXXXXX@Y.Y.Y.Y
How SMTP server will recongize and receive mail ?
Thanks
best Regards
Jayaraja R
08-28-2012 03:00 AM
While sending fax.
This is the mail delivery agent at messagelabs.com.
I was unable to deliver your message to the following addresses:
faxnumber@X.X.X.X
Reason: 551 5.4.6 [internal] Private/Loopback Address
The message subject was: TEst fax
The message date was: Tue, 28 Aug 2012 11:57:59 +0200
Please do not reply to this email as it is sent from an unattended mailbox.
Please visit www.messagelabs.com/support for more details
about this error message and instructions to resolve this issue.
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