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Anyone encounter voice quality issues with UC520W

stmcgrath
Level 1
Level 1

CSR has UC520W (8 user) with integrated 3 port FXO.   Using Verizon FiOS for Internet and 4 analog lines. 

CSR experiencing low volume on voice calls, even when handset volume is all the way up.

CSR voice stations are CP-7945 and CP-7941. 

We have bypassed the UC520 and plugged analog phones into the FiOS analog demarc, and quality is fine.

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