Voice Systems and Accessories - Small Business

I am looking for some ideas for a pre install questionnaire.  It would include information about network, call handling, auto attendant, users etc.  Basically, everything you would need to configure the system before you go onsite.  If someone had so...

We are setting up a VPN using the router inbuilt in the UC500 and wondered which VPN client the remote user will need to use?

Hi,i have some problemx with a fax, incoming fax in error, i get just some part of the fax and i had an error.I have configured them with CCA 2.0 analog port fxs 0/0 is in mode "FAX" signal "loop start" extension "301"Some fax are good and other are ...

Not sure if this is the right forum so please forgive me, but it does pertain to VoIP, I promise.So, I initially purchased the SPA3102 and loved it so much because it allowed me to connect a POTS line to it and have incoming faxes flow through the 31...

Hi,I have Sipura SPA 2100 Serial No 88013SW00759. I tried calling support but they can't recognize serial no.I get network connection as disconnected. I tried to check IP using IVR menu and don't get any prompt. I think firmwareon this unit is corrup...

Hello All!I use CM 6.1.I try connect PAP2T-EU to CM...I have not expirience work with Linksys so I can not configure Linksys corret...Can anybodu provide step by step configuration?Thank you very much!!!

Customer has the following setup:DSLmodem<><><><><>NETGEAR Router<><><><>PAP2<><><><>Two Analogue Phones.Customer has subscriber information correct.Has latest version 3.1.23Cannot hear anything when making internal calls, no audio on both only dial ...

Hi,I upgraded the UC520W to the latest SBCS packs and with unity 7.0.3. Everything seems to work fine but I cannot seem to be able setup unity under applications. First I enable it then I try to set it up but the setup button is not selectable.I am u...

I am using CUE 3.0.3, and when opening the voicemail-system tab using CCA 2.0, there is no option for Direct voicemail transfer. I also cannot transfer directly to a user's mailbox by pressing transfer - # - mb# - transfer. The transfer softkey is no...