I have a 504 with a spa500DS.
I have lines setup
<Unit_1_Key_1 group="Attendant_Console/Unit_1"> fnc=blf+cp+sd;sub=18@$PROXY;ext=18@$PROXY;nme=Robert 18 </Unit_1_Key_1>
<Attendant_Console_Call_Pickup_Code group="Attendant_Console/General">*12#</Attendant_Console_Call_Pickup_Code>
<Server_Type group="Attendant_Console/General">RFC3265_4235</Server_Type>
Currently when the line is receiving a call (flashing red) I can push the button to pickup the call, based on the Attendant_Console_Call_Pickup_Code setting.
When there is no call (green) pushing the button will dial the ext
When there is an active call I would like the ext to be pre-pended with *47
Is there a way to treat an active call differently than no call with the button push.