Voice Systems and Accessories - Small Business

Hi Support Community,A client of mine requires a replacement power adaptor for their SPA303-G4 IP phone, but I'm having some trouble finding an actual part code for ordering one - has anyone here ordered a replacement power adaptor, and if so, what p...

Hi, SPA 112 fw 1.3.2We are using an spa112 with Asterisk.  The phone is not hearing a call waiting tone; the caller just hears that the extension is busy.  Using an older pap2t, call waiting tone works fine.  I've tried turning on and off Call Waitin...

I did a factory reset of my SPA2012 VOIP adapter, I assume it sets the device to DHCPI connected it to my switch via the YELLOW RJ45 port.  Then I use IPSCANNER to find the device. I located the device by way of the MAC address but it seems to share ...

UC560 inbound & outbound calls. Have 20 phone numbers and receive them ok. But the outbound only lets me configure 14 number only?

I have a BE6000 server, is it possible for me to make it do a DHCP for both voice and data? Kindly guide me through. Thanks

We have many of these devices in the field.  Recently one has started behaving strangely.  When an outbound call is initally setup there will be brief audio and then the ATA will reinvite and start a T.38 fax session even though there are no fax tone...

Hello,I am using a phone Cisco SPA 303 with my own SIP account (Asterisk).When I call any number, there is no ringback tone played during 183 session progress. I can hear RBT if I receive 180 ringing message from remote endpoint, so is there any sett...

Hello,I already asked this question but in the wrong community... I started to replace my current Asterisk-based PBX with a UC540We currently have a simple on hold music for incoming calls which is played while internal phones ring. Is it possible to...

Hello all, I'm having issues with the call forwarding all feature on a UC540.  A user wants to set call forwarding all to an external number (their personal cell phone) so when an incoming call to their number connects, the system will forward the ca...

Hi everyone,This is just a quick plug for Locibar, a new iPhone application that scans SPA50XG device barcodes (from the box or the underside of the device), records the different fields (MAC, S/N, UPC & TAN) and allows you to send yourself a CSV fil...

These are Cisco 504G Phones running 7.4.9 and/or 7.4.8 SIP.Here is our issue:A call comes into the main reception desk, it is for Ext 101. The process for the user is to call *9 101 and activate the intercome and announce the call using the *9 featur...

Hi, I've been provided a new block of DID numbers from my telco provider. I added the numbers to the Incoming dial plan with the appropriate extension mapping, but they are not appearing in the user/phone configuration, the PSTN Number still shows "n...

I just completed a transfer License from a UC560 (I was trying to reduce the number of Users) But instead it removed all user licenses. Luckily it's gone into Evaluation mode When I try to transfer the License file back into the UC there is no "Disco...