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c540

Kyle Albasha
Level 1
Level 1

I’m in a process of performing a new install of Cisco Unified communication 500 series  UC540 into a new environment

Question since I’m receiving 3 digits from Telecom.

How do I translate a DID number off the PRI into a 3 digit extension number ?

1 Reply 1

David Trad
VIP Alumni
VIP Alumni

Hi Kyle,

During the CCA Telephony Wizard (Almost at the end) it will ask you to insert all the DID numbers, and then will ask you to assign one of them as the primary, and then the subsequent screen will be to assign DID's to users... This is where you should do it where possible.

Otherwise once you have finished the telephony wizard, you would need to go to incoming call routing under the telephony draw, and follow the procedure in there on assigning incoming numbers to extensions for your call routing.

Again, try and do this during the set wizard process, life is much more merry when you do it there

Cheers,


David Trad.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *