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Call forward all when an external calls come does not work

IngGerardo013
Level 1
Level 1

Hello guys,

          We have an small PBX, this is a Cisco Linksys SPA9000 with a Cisco Linksys SPA941 phones, problem is relate to call forward all characteristic, into the LAN it works well, but, when you try to forward a call that comes from PSTN (this extention has DID) to the wished extention, call simply goes to the voicemail. in other words call forward all does not work. any idea? is  possible to make this?  Thanks a lot guys.

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