01-21-2009 01:47 PM - edited 03-21-2019 12:54 AM
HI there, I have Spa 9000 and spa 400 combination with caller ID problems.
SPA 400 1.1.2.2
SPA 9000 6.1.5
SPA 942 6.1.3(a)
Sometimes I get no caller ID on PSTN calls from example my mobile phone which isnt blocked, and I have also noticed that the caller ID is incorrect. IN this example I noticed it was from a recent missed caller. I have found some historical info on some internet forums elsewhere, this is not a new problem. Any Ideas?
I am in Australia, and have tried setting caller ID to bolth Australia and Europe, which I read somewhere may help.
I would say that this problem is can be replicated in at least 10 calls.
I did make sure that answer after delay is at least 2, and even tried 3.
Any Ideas?
11-28-2009 05:14 PM
Hi. Setting the Answer Delay to 16 did not change anything. It;s still not working. Firmware has been confirmed as the following:
Product Name: | SPA-3102 | Serial Number: | FM600H513428 |
Software Version: | 5.1.10(GW) | Hardware Version: | 1.4.5(a) |
11-28-2009 06:29 PM
Bloody Telstra!!! The service provider at some stage turned off CLID on my account without telling me. So I need to call them during business hours and get it activated AGAIN and hopefully it will all be rosy again. I will post again once I have confirmed with them that the service is activated.
11-30-2009 02:42 AM
Yep, thanks to Telstra, CLID was turned off randomly without me knowing. I have re-enabled it and set the Answer Delay to '2' and all is working perfectly.
Thanks for checking out the config nacho!!!
Cheers,
Tom
11-30-2009 03:08 AM
No worries and glad to hear that it's working again!!
Thanks!
-nacho
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