Caller ID issues

[terry_king]

HI there, I have Spa 9000 and spa 400 combination with caller ID problems.

SPA 400 1.1.2.2

SPA 9000 6.1.5

SPA 942 6.1.3(a)

Sometimes I get no caller ID on PSTN calls from example my mobile phone which isnt blocked, and I have also noticed that the caller ID is incorrect. IN this example I noticed it was from a recent missed caller. I have found some historical info on some internet forums elsewhere, this is not a new problem. Any Ideas?

I am in Australia, and have tried setting caller ID to bolth Australia and Europe, which I read somewhere may help.

I would say that this problem is can be replicated in at least 10 calls.

I did make sure that answer after delay is at least 2, and even tried 3.

Any Ideas?

[tometokic]

Hi.  Setting the Answer Delay to 16 did not change anything. It;s still not working.  Firmware has been confirmed as the following:

Product Name:	SPA-3102	Serial Number:	FM600H513428
Software Version:	5.1.10(GW)	Hardware Version:	1.4.5(a)

[tometokic]

Bloody Telstra!!! The service provider at some stage turned off CLID on my account without telling me.  So I need to call them during business hours and get it activated AGAIN and hopefully it will all be rosy again.  I will post again once I have confirmed with them that the service is activated.

[tometokic]

Yep, thanks to Telstra, CLID was turned off randomly without me knowing.  I have re-enabled it and set the Answer Delay to '2' and all is working perfectly.

Thanks for checking out the config nacho!!!

Cheers,

Tom

[icastrov]

No worries and glad to hear that it's working again!!

Thanks!

-nacho