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Can't dial a missed internal call on spa508

pedroferreras
Level 1
Level 1

I have a BroadSoft system with SPA508 phones . Some phones show domain name as part of the caller id ex: 2010@abc.com,  so when i try to dial a missed call it sounds busy because it tries to dial 2010@abc.com instead of 2010.

Not all the phones in the system show the domain in the caller id, and i can dial a missed call without problem.

Is this because a setting on the phone?

 

Thank you.

 

 

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