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Hello, i'm trying to setup outbound dialer in Contact Center Express 12.0.1 and one of the requirements is "The Unified CCX Database must be IN SERVICE", I just need to clarify, because my system is not linked to any external Database, so the subsyst...
Hello, i have a Unity Conection Cluster version 8.6.2.21900-5. Suddenly one of the servers (subscriber) stop answering calls: when you dial pilot number or an external caller tries to reach the autoattendant, you hear ringback not the greeting and ...
Hello, i'm running CUCM version 11.0.1.2, 7821 phones can't pickup a call when service parameter "Auto Call Pickup" is disabled; all other phones on the system works fine. Original firmware version was sip78xx.11-0-1-11, i upgraded to sip78xx.11-5-...
Hello, i have an UC560 with one auto-attendant created via CCA using script "aa_sbcs_v03.aef". May i create another auto-attendant for another company/DID number using the same "aa_sbcs_v03.aef" script?, original AAA is not overwritten?
Thank you.
Hi, i need to upgrade CUCM and CUC from 9.1.x to 10.5.2 and i have 2 questions regarding the licensing escheme: 1.I'm running ELM co-resident with my publisher server, it wil be automatically upgraded to PLM as soon as i upgraded the publisher serve...
Solved, i think i'm affected by bug CSCva71953, although my version is not listed under the affected ones. As workaround, you need to configure a directory uri under dn page.
Bug description:
CallPickup not working for phones sending hostname in INVI...
Hi Aman, you mean the license request file?I'll be running on demo mode? In this case? I'll have full unity connection functionality untill getting the definitive licenses. Thank you
