Cisco Suport

[g_strasser]

Hopfully some one at Cisco will see this post.

I am the proud owner of a spa3102 and registered with the support website, but still I do not get support !!!

It seems tht the questions asked or problem reported are treated as non comital discussion even that I am a paying customer.

Please point me to a support person that will solve my problem !!!

I reported, as many others that the spa3102 does not connect calls to the fxo port for the following dial plan:

<#9,:>xx.<:@gw0>|011x.<:@gw1>|0<:@gw0>|[2-79]11<:@gw0>||xx*|*xx|xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Imediate action is requierd !!!!

Gabriel

[Alberto Montilla]

Dear Gabriel;

If your questions is urgent time wise, I suggest you contact our telephone support from our Small Business Support Center. Open during business hours.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Regards;

Alberto