12-10-2013 10:14 AM - edited 03-21-2019 10:11 AM
Good Evening,
i have a problem with this gateway, i'm able to make correctly outbound calls but if i receive an inbound call from the pstn line it doesn't answer.. I saw that the psnt status reamains on "idle".
I'm in Swizterland (Lugano). How can i manage that?
Regards
Solved! Go to Solution.
12-11-2013 02:43 AM
Line voltage, ring voltage, line impedance. Infortunatelly, I have no SPA8800 here, so I can't tell what's configurable nor names of configuration parameters.
But you should verify that problem is with ring detection first. SPA may detect ring correctly, but decide not to pick up. Inspect syslog and debug output ...
12-10-2013 12:34 PM
Wrong line setting may cause ring is not recognized. Unfortunatelly, I know no correct setting for your Telco operator. Wait for someone's reply here or ask your operator for PSTN line specification. Also, seller of SPA8800 should support you. The European Telecomunication Standard ETS 300 001, table 1.7.9 (and others) may help you as well.
Now something completelly different. Are you sure you have call routing set properly ? If incomming calls have nowhere to go, then it will not be answered. Turn on syslog, debug log and catch them. It may reveal you something helpfull.
12-11-2013 01:37 AM
Hello,
the post you say ion voxilla is mine i tried to call Swisscom and they aren't able to help me
Can you tell me witch parameters are importart for the ring detection?
Thanks and regards
12-11-2013 02:43 AM
Line voltage, ring voltage, line impedance. Infortunatelly, I have no SPA8800 here, so I can't tell what's configurable nor names of configuration parameters.
But you should verify that problem is with ring detection first. SPA may detect ring correctly, but decide not to pick up. Inspect syslog and debug output ...
12-11-2013 04:46 AM
Thank you for the reply!
It was a cable problem (PIN mismatch)
Solved
12-11-2013 06:14 AM
Improper wiring that allow outgoing calls but block ring detection ? Wonderfull.
It sound almost imposible, so I'm curious. May be if TE is improperly wired between 'a' and ground instead of 'a' and 'b'.
Can you describe your's improper wiring ?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide