10-01-2019 02:42 AM
I have found if a hold/park request made by the phone is rejected the handset will lock up, crash and restart.
Trace from handset below, running firmware sip78xx.11-2-3MSR1-1.loads
We don't have a support contract with Cisco, so I'm not sure how to go about reporting this?
9626 NOT Oct 01 09:23:50.704395 (4506:4614) voice- =====> Send (UDP) [192.168.251.249]:5065 SIP MSG:: INVITE sip:6201@192.168.251.249:5065 SIP/2.0^M Via: SIP/2.0/UDP 192.168.251.7:5060;branch=z9hG4bK-1fa07737^M From: <sip:6201@192.168.251.7>;tag=6f8b9a903b63f46ei0^M To: "6201" <sip:6201@192.168.251.249>;tag=4399E622-550D-469D-BB37-CA21D5BA70F2^M Call-ID: 0a332060-41f2-4061-8d5a-65fb95ab72a8^M CSeq: 101 INVITE^M Max-Forwards: 70^M Contact: "6201" <sip:6201@192.168.251.7:5060>^M Expires: 30^M User-Agent: Cisco-CP-7821-3PCC/11.2.3^M Content-Length: 973^M Content-Type: application/sdp^M ^M v=0^M o=- 6975 6977 IN IP4 192.168.251.7^M s=-^M c=IN IP4 0.0.0.0^M t=0 0^M m=audio 16418 RTP/AVP 0 8 9 18 97 105 96 103 99 101 107 108^M a=rtpmap:0 PCMU/8000^M a=rtpmap:8 PCMA/8000^M a=rtpmap:9 G722/8000^M a=rtpmap:18 G729a/8000^M a=fmtp:18 annexb=yes^M a=rtpmap:97 iLBC/8000^M a=fmtp:97 mode=20^M a=rtpmap:105 iLBC/8000^M a=fmtp:105 mode=30^M a=rtpmap:96 AMR-WB/16000^M a=fmtp:96 channels=1;octet-align=0;mode-change-capability=2;mode-change-neighbor=0;crc=0;robust-sorting=0;interleaving=0;max-red=0^M a=rtp 9627 NOT Oct 01 09:23:50.704487 (4506:4614) voice-map:103 AMR-WB/16000^M a=fmtp:103 channels=1;octet-align=1;mode-change-capability=2;mode-change-neighbor=0;crc=0;robust-sorting=0;interleaving=0;max-red=0^M a=rtpmap:99 OPUS/48000/2^M a=fmtp:99 maxplaybackrate=16000;sprop-maxcapturerate=16000;maxaveragebitrate=64000;stereo=0;sprop-stereo=0;usedtx=0^M a=rtpmap:101 telephone-event/8000^M a=fmtp:101 0-15^M a=rtpmap:107 telephone-event/16000^M a=fmtp:107 0-15^M a=rtpmap:108 telephone-event/48000^M a=fmtp:108 0-15^M a=ptime:20^M a=sendonly^M 9628 NOT Oct 01 09:23:50.704578 (4506:4614) voice-::End-Of-Sip-Message:: SIP MSG len=1451 9629 NOT Oct 01 09:23:50.708485 (4506:4614) voice- <===== Recv (UDP) [192.168.251.249]:5065 SIP MSG:: SIP/2.0 603 Declined^M Via: SIP/2.0/UDP 192.168.251.7:5060;branch=z9hG4bK-1fa07737^M From: <sip:6201@192.168.251.7>;tag=6f8b9a903b63f46ei0^M To: "6201" <sip:6201@192.168.251.249>;tag=4399E622-550D-469D-BB37-CA21D5BA70F2^M Call-ID: 0a332060-41f2-4061-8d5a-65fb95ab72a8^M CSeq: 101 INVITE^M User-Agent: Sip Agent1.10.0.41^M Max-Forwards: 70^M Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, OPTIONS, REFER^M Contact: <sip:6201@192.168.251.249:5065>^M Content-Length: 0^M ^M 9630 NOT Oct 01 09:23:50.709492 (4506:4614) voice-::End-Of-Sip-Message:: SIP MSG len=471 9631 NOT Oct 01 09:23:50.711811 (4506:4614) voice- =====> Send (UDP) [192.168.251.249]:5065 SIP MSG:: ACK sip:6201@192.168.251.249:5065 SIP/2.0^M Via: SIP/2.0/UDP 192.168.251.7:5060;branch=z9hG4bK-1fa07737^M From: <sip:6201@192.168.251.7>;tag=6f8b9a903b63f46ei0^M To: "6201" <sip:6201@192.168.251.249>;tag=4399E622-550D-469D-BB37-CA21D5BA70F2^M Call-ID: 0a332060-41f2-4061-8d5a-65fb95ab72a8^M CSeq: 101 ACK^M Max-Forwards: 70^M Contact: "6201" <sip:6201@192.168.251.7:5060>^M User-Agent: Cisco-CP-7821-3PCC/11.2.3^M Content-Length: 0^M ^M 9632 NOT Oct 01 09:23:50.712300 (4506:4614) voice-::End-Of-Sip-Message:: SIP MSG len=426 9633 NOT Oct 01 09:23:50.713093 (4506:4614) voice-### reinvite failed 9634 NOT Oct 01 09:23:50.713582 (4506:4614) voice-CC_eventProc(event=123(CC_EV_SIG_REINVITE_FAILED), lid=0, par=3, par2=(nil)) 9635 NOT Oct 01 09:23:50.713856 (4506:4614) voice-CC:Hold Rejected 9636 NOT Oct 01 09:23:50.713978 (4506:4614) voice-LOG_NEW_CALL_STATE {"ref_id": "0000", "old_state": "CC_CST_HOLDING", "new_state": "CC_CST_CONNECTED"} 9637 NOT Oct 01 09:23:50.715657 (4517:4517) mphone-CCallProxy_service(): [PXY]svcrecv QPE_VOIP_MSG_CALL_EVENT_TRANSFER argc=2 9638 NOT Oct 01 09:23:50.718648 (4506:4614) voice-TD_Feedback: No subscribers for usCmd:0xA03B(QPE_VOIP_MSG_CALL_EVENT_TRANSFER), tlen:27 9639 NOT Oct 01 09:23:50.718862 (4506:4614) voice-[Headset] isCiscoHeadset:0 9640 NOT Oct 01 09:23:50.720876 (4506:4614) voice-TD_Feedback: No subscribers for usCmd:0xA024(QPE_VOIP_MSG_CALL_EVENT_CONNECTED), tlen:113 9641 NOT Oct 01 09:23:50.721334 (4506:4614) voice-<AUD_Path> Preferred audio: 0, Picking Last Audio Path: 3 9642 NOT Oct 01 09:23:50.721486 (4506:4614) voice-[Headset] isCiscoHeadset:0 9643 NOT Oct 01 09:23:50.721578 (4506:4614) voice-[Headset] isCiscoHeadset:0 9644 NOT Oct 01 09:23:50.721670 (4506:4614) voice-[Headset] isCiscoHeadset:0 9645 NOT Oct 01 09:23:50.722158 (4506:4614) voice-TD_Feedback: No subscribers for usCmd:0xA00C(QPE_VOIP_MSG_SYSTEM_AUDIO_PATH), tlen:30 9646 NOT Oct 01 09:23:50.728750 (4517:4517) mphone-CCallProxy_service(): [PXY]svcrecv QPE_VOIP_MSG_CALL_EVENT_CONNECTED argc=22 9647 NOT Oct 01 09:23:50.730490 (4517:4517) mphone-[CCallAppn_gotoCall]: pCall1->callState=2 pCall1->castState=0 9648 NOT Oct 01 09:23:50.741782 (4517:4517) mphone-CScreen_dispatch(): call agent process <Application_CallSession> 9649 NOT Oct 01 09:23:50.746635 (4506:4614) voice-[Headset] isCiscoHeadset:0 9650 NOT Oct 01 09:23:50.746818 (4506:4614) voice-ehs.c::EHS_setHeadsetActive EHS_setHeadsetActive: 0 9651 NOT Oct 01 09:23:50.772059 (4506:4614) voice-[SIP]: SIP_lineCcCmdProc cmd=(CC_CMD_CANCEL_HOLD), par=(3), ucCnt=(3), cc->ucId=(0), sipline->ucId=(0), par2=(0x0). 9652 NOT Oct 01 09:23:50.772364 (4506:4614) voice-DirectConfEnabled, vid=0, singleHardkey=0, bridgeUrlSet=0 9653 NOT Oct 01 09:23:50.772516 (4506:4614) voice-CC_getVideoCodecList numcodec=0 9654 ERR Oct 01 09:23:50.774378 (4506:4614) voice-crashSigsegvHandler: Initial crashBuff->len=0, crashBuff->size=30720 9655 NOT Oct 01 09:23:50.828155 (4517:4517) mphone-CCallProxy_service(): [PXY]svcrecv QPE_VOIP_MSG_SYSTEM_AUDIO_PATH argc=3 9656 NOT Oct 01 09:23:50.841370 (4517:4517) mphone-CIPC_send(): CIPC data sent to fd=18 size=0 rc=0 9657 NOT Oct 01 09:23:50.841859 (4517:4517) mphone-CProto_sendPDU(): sendPDU: header: Fd=18 id=<32> code=<103>, nLen=16, expectedlen=16 9658 NOT Oct 01 09:23:50.842439 (4517:4517) mphone-CIPC_send(): CIPC data sent to fd=18 size=0 rc=0 9659 NOT Oct 01 09:23:50.881016 (4506:4506) voice-CRemoteRepoProto_serviceApp(): request code = 103 9660 NOT Oct 01 09:23:50.881963 (4506:4506) voice-CProto_readDataToPayLoad(): Class Name: <VolumeSetting> Field Count: <15> 9661 NOT Oct 01 09:23:50.882298 (4506:4506) voice-CProto_readDataToPayLoad(): call loadChoiceParam id=4839 9662 NOT Oct 01 09:23:50.883641 (4506:4506) voice-CIPC_send(): CIPC data sent to fd=24 size=0 rc=0 9663 NOT Oct 01 09:23:50.884160 (4506:4506) voice-CProto_sendPDU(): sendPDU: header: Fd=24 id=<32> code=<104>, nLen=16, expectedlen=16 9664 NOT Oct 01 09:23:50.885350 (4517:4517) mphone-CProto_decodePayLoadToDataObject(): Class Name: <VolumeSetting> Field Count: <15> 9665 NOT Oct 01 09:23:50.885686 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send QPE_GUI_MSG_SET_VOLUME argc=3 9666 NOT Oct 01 09:23:50.886052 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send cmd[d031] len=28 done 9667 NOT Oct 01 09:23:50.886205 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send QPE_GUI_MSG_SET_VOLUME argc=3 9668 NOT Oct 01 09:23:50.886327 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send cmd[d031] len=28 done 9669 NOT Oct 01 09:23:50.886449 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send QPE_GUI_MSG_SET_VOLUME argc=3 9670 NOT Oct 01 09:23:50.886541 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send cmd[d031] len=28 done 9671 NOT Oct 01 09:23:50.886663 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send QPE_GUI_MSG_SET_VOLUME argc=3 9672 NOT Oct 01 09:23:50.886754 (4517:4517) mphone-CCallProxy_sendRequest(): [PXY]send cmd[d031] len=28 done 9673 NOT Oct 01 09:23:50.891027 (4506:4506) voice-CIPC_send(): CIPC data sent to fd=24 size=0 rc=0 9674 ERR Oct 01 09:23:50.907996 (4506:4614) voice-crashSigsegvHandler: ----------crashhandler output begining------------ 9675 ERR Oct 01 09:23:50.909492 (4506:4614) voice-crashSigsegvHandler: ************************************************************ Crash File for process/pid => spr_voip/4506 Creation Time: Tue Oct 1 09:23:50 2019 ************************************************************ ************************************************************ * Dumping Registers * ************************************************************ R0 = B24DE88C R1 = 00000CEC R2 = 00000001 R3 = 00000000 R4 = B2533A96 R5 = B24DCBD8 R6 = 00000000 R7 = B24844D8 R8 = 00000000 R9 = B24DE88C R10 = 00000003 FP = B3596294 IP = 0000000C LR = 00000000 PC = 0006E1D4 CPSR = 60000010 FAULT = 00000080 STACK = B358F630 ************************************************************ * Dumping Stack * ************************************************************ @0xb358f630: 00000000 b24dcf5c 00000000 00001 9676 ERR Oct 01 09:23:50.910102 (4506:4614) voice-crashSigsegvHandler: b3f 00001b41 b358f754 00000000 00000008 @0xb358f650: 00000000 00000001 b242c880 00000065 ffffff04 00000000 00000000 00000000 @0xb358f670: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f690: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f6b0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f6d0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f6f0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f710: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f730: 00000000 2e323931 2e383631 2e313532 00000037 00000000 00000000 00000000 @0xb358f750: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f770: 00000000 37393600 00000035 00000000 00000000 00000000 00000000 00000000 9677 ERR Oct 01 09:23:50.911293 (4506:4614) voice-crashSigsegvHandler: @0xb358f790: 00000000 37393600 00000037 00000000 00000000 00000000 00000000 00000000 @0xb358f7b0: 00000000 00000000 00001b41 00000000 00000000 00000000 00000000 00000000 @0xb358f7d0: 00001b3f 00000000 00000000 00000000 00000000 00020100 00000000 00000000 @0xb358f7f0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 @0xb358f810: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 ************************************************************ * Dumping Backtrace of crashing thread * ************************************************************ /usr/mbin/spr_voip() [0x6e1d4] #0 (null) at /usr/mbin/spr_voip:0x00000000 (pc=0x0006dc2c base=0x00008000, offset=0x00065c2c) #1 SIP_dlgSessCmdProc at /usr/mbin/spr_voip:0x0006e480 (pc=0x0006e490 base=0x00008000, offset=0x00066490) #2 SIP_sessLineCmdProc at /usr/mbin/spr_voip:0x00 9678 ERR Oct 01 09:23:50.911872 (4506:4614) voice-crashSigsegvHandler: 067bbc (pc=0x00067bcc base=0x00008000, offset=0x0005fbcc) #3 SIP_lineCcCmdProc at /usr/mbin/spr_voip:0x00077bcc (pc=0x00077bdc base=0x00008000, offset=0x0006fbdc) #4 SIP_tick at /usr/mbin/spr_voip:0x000b9118 (pc=0x000b9128 base=0x00008000, offset=0x000b1128) #5 CC_main at /usr/mbin/spr_voip:0x001822dc (pc=0x001822ec base=0x00008000, offset=0x0017a2ec) #6 (null) at /usr/mbin/spr_voip:0x00000000 (pc=0x00123b38 base=0x00008000, offset=0x0011bb38) #7 clone at /lib/libc.so.6:0xb6695d90 (pc=0xb6695e18 base=0xb65c8000, offset=0x000cde18) #8 unknown at unknown, exact address 0xffffffff (pc=0xbe8d8b14 base=0xb65c8000, offset=0x08310b14) #9 unable to access pc address at 0x00000040 ************************************************************ * Crash Information * ************************************************************ Thread Name: CCTRL Task Cmd 9679 ERR Oct 01 09:23:50.912513 (4506:4614) voice-crashSigsegvHandler: Line: /usr/mbin/spr_voip Signal: 11 si_signo: 11 si_errno: 0 si_code: 1 si_addr: 0x80 ************************************************************ * Memory Information * ************************************************************ System Memory Information: Total System Memory: 123310080 bytes (117.60 Mb) Used System Memory: 55681024 bytes (53.10 Mb) Free System Memory: 67629056 bytes (64.50 Mb) Heap information: Bytes alloced from RTOS: 2994176 bytes (2.85 Mb) Chunks free: 35 bytes Number of mmapped regions: 2 Total space in mmapped regions: 585728 bytes (572.00 Kb) Total allocated space: 2730568 bytes (2.60 Mb) Total non-inuse space: 263608 bytes (257.42 Kb) Top-most, releasable space: 132584 bytes (129.47 Kb) Total allocated (incl mmap): 3579904 byte 9680 ERR Oct 01 09:23:50.913124 (4506:4614) voice-crashSigsegvHandler: s (3.41 Mb) Total used (incl mmap): 3316296 bytes (3.16 Mb) Total free (incl mmap): 263608 bytes (257.42 Kb) ************************************************************ * Interrupt Status * ************************************************************ CPU0 80: 210767 dspg-plicu 50 Level tmr_clockevent 83: 0 dspg-plicu 24 Level gpio-dspg 84: 0 dspg-plicu 25 Level gpio-dspg 85: 0 dspg-plicu 26 Level gpio-dspg 86: 0 dspg-plicu 27 Level gpio-dspg 87: 0 dspg-plicu 28 Level gpio-dspg 88: 0 dspg-plicu 29 Level gpio-dspg 89: 0 dspg-plicu 30 Level gpio-dspg 90: 0 dspg-plicu 32 Level gpio-dspg 91: 0 dspg-plicu 33 Level gpio-dspg 92: 0 dspg-plicu 34 Level 9681 ERR Oct 01 09:23:50.913734 (4506:4614) voice-crashSigsegvHandler: gpio-dspg 93: 0 dspg-plicu 35 Level gpio-dspg 94: 0 dspg-plicu 36 Level gpio-dspg 95: 0 dspg-plicu 37 Level gpio-dspg 96: 0 dspg-plicu 38 Level gpio-dspg 97: 0 dspg-plicu 39 Level gpio-dspg 98: 0 dspg-plicu 40 Level gpio-dspg 99: 0 dspg-plicu 11 Level dvf9a 100: 8 dspg-plicu 7 Level dspg-crypto 101: 0 dspg-plicu 62 Level dspg_wdt 102: 16470 dspg-plicu 19 Level sec 103: 26 dspg-plicu 4 Level dspg_keypad 105: 15506 dspg-plicu 54 Level ttyS1 106: 53355 dspg-plicu 22 Level dmw_nand 107: 32709 dspg-plicu 23 Level eth0 109: 0 dspg-plicu 45 Level spi-dspg-dmw 111: 992 dspg-plicu 14 Level dspgfb 120: 0 gpio 10 Edge dspg_hookswitch Err: 9682 ERR Oct 01 09:23:50.914345 (4506:4614) voice-crashSigsegvHandler: 0 ************************************************************ * Backtrace of other "registered" threads in this process * ************************************************************ * Backtrace of "OALSIGNAL" * * Backtrace of "DHCPMon" * Error: unable to get backtrace of "DHCPMon" * * Backtrace of "FLASH" * Error: unable to get backtrace of "FLASH" * * Backtrace of "AUDIO_WB" * Error: unable to get backtrace of "AUDIO_WB" * * Backtrace of "HTTP" * Error: unable to get backtrace of "HTTP" * * Backtrace of "DICT_Service" * Error: unable to get backtrace of "DICT_Service" * * Backtrace of "EHS_CALLBACK" * Error: unable to get backtrace of "EHS_CALLBACK" * * Backtrace of "DLM" * Error: unable to get backtrace of "DLM" * ************************************************************ * VERSION Information * ******************************* 9683 ERR Oct 01 09:23:50.914558 (4506:4614) voice-crashSigsegvHandler: ***************************** # LOADS=sip78xx.11-2-3MSR1-1.loads ************************************************************ * Some relevant /proc information * ************************************************************ ------------------------------------------------------------ Data from /proc/<pid>/maps file ------------------------------------------------------------ 00008000-002f4000 r-xp 00000000 00:0e 2087 /usr/mbin/spr_voip 002fb000-00454000 rwxp 002eb000 00:0e 2087 /usr/mbin/spr_voip 00454000-004d9000 rwxp 00000000 00:00 0 02072000-0234d000 rwxp 00000000 00:00 0 [heap] 4dd48000-4de04000 r-xp 00000000 00:0e 920 /usr/lib/libasound.so.2.0.0 4de04000-4de0c000 ---p 000bc000 00:0e 920 /usr/lib/libasound.so.2.0.0 4de0c000-4de10000 rwxp 000bc000 00:0e 920 /usr/lib/libasound.so.2.0.0 aaa00000-aaa3e000 rwxp 0000 9684 ERR Oct 01 09:23:50.914680 (4506:4614) voice-crashSigsegvHandler: 0000 00:00 0 aaa3e000-aab00000 ---p 00000000 00:00 0 aac00000-aac01000 ---p 00000000 00:00 0 aac01000-ab400000 rwxp 00000000 00:00 0 ab400000-ab401000 ---p 00000000 00:00 0 ab401000-abc00000 rwxp 00000000 00:00 0 [stack:4749] abc00000-abc01000 ---p 00000000 00:00 0 abc01000-ac400000 rwxp 00000000 00:00 0 [stack:4748] ac400000-ac401000 ---p 00000000 00:00 0 ac401000-acc00000 rwxp 00000000 00:00 0 [stack:4747] acc00000-acc01000 ---p 00000000 00:00 0 acc01000-ad400000 rwxp 00000000 00:00 0 [stack:4637] ad400000-ad401000 ---p 00000000 00:00 0 ad401000-adc00000 rwxp 00000000 00:00 0 [stack:4636] adc00000-adc01000 ---p 00000000 00:00 0 adc01000-ae400000 rwxp 00000000 00:00 0 [stack:4635] ae400000-ae401000 ---p 00000000 00:00 0 ae401000-aec00000 rwxp 00000000 00:00 0 [stack:4634] aec00000-aec01000 ---p 00000000 00:00 0 9685 ERR Oct 01 09:23:50.914772 (4506:4614) voice-crashSigsegvHandler: aec01000-af400000 rwxp 00000000 00:00 0 [stack:4633] af400000-af401000 ---p 00000000 00:00 0 af401000-afc00000 rwxp 00000000 00:00 0 [stack:4632] afc00000-afc01000 ---p 00000000 00:00 0 afc01000-b0400000 rwxp 00000000 00:00 0 [stack:4631] b0400000-b0401000 ---p 00000000 00:00 0 b0401000-b0c00000 rwxp 00000000 00:00 0 [stack:4630] b0c00000-b0c01000 ---p 00000000 00:00 0 b0c01000-b1400000 rwxp 00000000 00:00 0 [stack:4629] b1400000-b1401000 ---p 00000000 00:00 0 b1401000-b1c00000 rwxp 00000000 00:00 0 [stack:4620] b1c00000-b1c01000 ---p 00000000 00:00 0 b1c01000-b2400000 rwxp 00000000 00:00 0 [stack:4618] b2400000-b24f3000 rwxp 00000000 00:00 0 b24f3000-b2500000 ---p 00000000 00:00 0 b252e000-b2533000 rwxs 00000000 00:05 0 /SYSV02345678 (deleted) b2533000-b2595000 rwxp 00000000 00:00 0 b2596000-b2597000 rwxs 9686 ERR Oct 01 09:23:50.914863 (4506:4614) voice-crashSigsegvHandler: 00000000 00:10 2431 /var/volatile/sem.SidecarCallbackSem b2597000-b2598000 rwxp 00000000 00:00 0 b2598000-b2599000 ---p 00000000 00:00 0 b2599000-b2d98000 rwxp 00000000 00:00 0 [stack:4615] b2d98000-b2d99000 ---p 00000000 00:00 0 b2d99000-b3598000 rwxp 00000000 00:00 0 [stack:4614] b3598000-b3599000 ---p 00000000 00:00 0 b3599000-b3d98000 rwxp 00000000 00:00 0 [stack:4613] b3d98000-b3d99000 ---p 00000000 00:00 0 b3d99000-b4598000 rwxp 00000000 00:00 0 [stack:4616] b4598000-b4599000 ---p 00000000 00:00 0 b4599000-b4d98000 rwxp 00000000 00:00 0 [stack:4611] b4d98000-b4d99000 ---p 00000000 00:00 0 b4d99000-b5598000 rwxp 00000000 00:00 0 [stack:4610] b5598000-b5599000 ---p 00000000 00:00 0 b5599000-b5dc5000 rwxp 00000000 00:00 0 [stack:4609] b5dc5000-b5dc6000 ---p 00000000 00:00 0 b5dc6000-b65c8000 rwxp 00000000 0 9687 ERR Oct 01 09:23:50.914955 (4506:4614) voice-crashSigsegvHandler: 0:00 0 [stack:4587] b65c8000-b66ef000 r-xp 00000000 00:0e 434 /lib/libc-2.13.so b66ef000-b66f6000 ---p 00127000 00:0e 434 /lib/libc-2.13.so b66f6000-b66f8000 r-xp 00126000 00:0e 434 /lib/libc-2.13.so b66f8000-b66f9000 rwxp 00128000 00:0e 434 /lib/libc-2.13.so b66f9000-b66fc000 rwxp 00000000 00:00 0 b66fc000-b6706000 r-xp 00000000 00:0e 435 /lib/libgcc_s.so.1 b6706000-b670d000 ---p 0000a000 00:0e 435 /lib/libgcc_s.so.1 b670d000-b670e000 rwxp 00009000 00:0e 435 /lib/libgcc_s.so.1 b670e000-b6711000 r-xp 00000000 00:0e 1047 /usr/lib/libcprospp.so b6711000-b6719000 ---p 00003000 00:0e 1047 /usr/lib/libcprospp.so b6719000-b671a000 rwxp 00003000 00:0e 1047 /usr/lib/libcprospp.so b671a000-b6746000 r-xp 00000000 00:0e 1038 /usr/lib/libdbus-1.so.3.5.8 b6746000-b674e000 ---p 0002c000 00:0e 1038 /usr/lib/libdbu 9688 ERR Oct 01 09:23:50.915047 (4506:4614) voice-crashSigsegvHandler: s-1.so.3.5.8 b674e000-b674f000 rwxp 0002c000 00:0e 1038 /usr/lib/libdbus-1.so.3.5.8 b674f000-b6750000 rwxp 00000000 00:00 0 b6750000-b67a9000 r-xp 00000000 00:0e 1052 /usr/lib/libdbus-c++.so b67a9000-b67b0000 ---p 00059000 00:0e 1052 /usr/lib/libdbus-c++.so b67b0000-b67b3000 rwxp 00058000 00:0e 1052 /usr/lib/libdbus-c++.so b67b3000-b67bd000 r-xp 00000000 00:0e 1044 /usr/lib/libsafe_lib.so b67bd000-b67c4000 ---p 0000a000 00:0e 1044 /usr/lib/libsafe_lib.so b67c4000-b67c5000 rwxp 00009000 00:0e 1044 /usr/lib/libsafe_lib.so b67c5000-b67c6000 r-xp 00000000 00:0e 932 /usr/lib/libgetimage.so b67c6000-b67cd000 ---p 00001000 00:0e 932 /usr/lib/libgetimage.so b67cd000-b67ce000 rwxp 00000000 00:0e 932 /usr/lib/libgetimage.so b67ce000-b67db000 r-xp 00000000 00:0e 922 /usr/lib/libupgapi.so b67db000-b67e2000 ---p 0000d000 00:0e 92 9689 ERR Oct 01 09:23:50.915138 (4506:4614) voice-crashSigsegvHandler: 2 /usr/lib/libupgapi.so b67e2000-b67e3000 rwxp 0000c000 00:0e 922 /usr/lib/libupgapi.so b67e3000-b67e4000 r-xp 00000000 00:0e 959 /usr/lib/libsecuremic.so b67e4000-b67eb000 ---p 00001000 00:0e 959 /usr/lib/libsecuremic.so b67eb000-b67ec000 rwxp 00000000 00:0e 959 /usr/lib/libsecuremic.so b67ec000-b6802000 r-xp 00000000 00:0e 899 /usr/lib/libdspg.so b6802000-b6809000 ---p 00016000 00:0e 899 /usr/lib/libdspg.so b6809000-b680a000 rwxp 00015000 00:0e 899 /usr/lib/libdspg.so b680a000-b680d000 rwxp 00000000 00:00 0 b680d000-b6819000 r-xp 00000000 00:0e 978 /usr/lib/libSideCar.so b6819000-b6820000 ---p 0000c000 00:0e 978 /usr/lib/libSideCar.so b6820000-b6821000 rwxp 0000b000 00:0e 978 /usr/lib/libSideCar.so b6821000-b6822000 rwxp 00000000 00:00 0 b6822000-b6834000 r-xp 00000000 00:0e 905 /usr/lib/libz.so.1.2. 9690 ERR Oct 01 09:23:50.915230 (4506:4614) voice-crashSigsegvHandler: 6 b6834000-b683c000 ---p 00012000 00:0e 905 /usr/lib/libz.so.1.2.6 b683c000-b683d000 rwxp 00012000 00:0e 905 /usr/lib/libz.so.1.2.6 b683d000-b6846000 r-xp 00000000 00:0e 966 /usr/lib/libplatform.so b6846000-b684d000 ---p 00009000 00:0e 966 /usr/lib/libplatform.so b684d000-b684e000 rwxp 00008000 00:0e 966 /usr/lib/libplatform.so b684e000-b6a24000 r-xp 00000000 00:0e 964 /usr/lib/libcrypto.so.1.0.0 b6a24000-b6a2b000 ---p 001d6000 00:0e 964 /usr/lib/libcrypto.so.1.0.0 b6a2b000-b6a42000 rwxp 001d5000 00:0e 964 /usr/lib/libcrypto.so.1.0.0 b6a42000-b6a46000 rwxp 00000000 00:00 0 b6a46000-b6a96000 r-xp 00000000 00:0e 945 /usr/lib/libssl.so.1.0.0 b6a96000-b6a9d000 ---p 00050000 00:0e 945 /usr/lib/libssl.so.1.0.0 b6a9d000-b6aa3000 rwxp 0004f000 00:0e 945 /usr/lib/libssl.so.1.0.0 b6aa3000-b6aa9000 r-xp 00000000 00:0e 98 9691 ERR Oct 01 09:23:50.915321 (4506:4614) voice-crashSigsegvHandler: 7 /usr/lib/libfileauth.so b6aa9000-b6ab0000 ---p 00006000 00:0e 987 /usr/lib/libfileauth.so b6ab0000-b6ab1000 rwxp 00005000 00:0e 987 /usr/lib/libfileauth.so b6ab1000-b6ab2000 rwxp 00000000 00:00 0 b6ab2000-b6ab4000 r-xp 00000000 00:0e 985 /usr/lib/libsecureStorage.so b6ab4000-b6abb000 ---p 00002000 00:0e 985 /usr/lib/libsecureStorage.so b6abb000-b6abc000 rwxp 00001000 00:0e 985 /usr/lib/libsecureStorage.so b6abc000-b6ac1000 r-xp 00000000 00:0e 908 /usr/lib/libsecmisc.so b6ac1000-b6ac8000 ---p 00005000 00:0e 908 /usr/lib/libsecmisc.so b6ac8000-b6ac9000 rwxp 00004000 00:0e 908 /usr/lib/libsecmisc.so b6ac9000-b6ad0000 r-xp 00000000 00:0e 963 /usr/lib/libseccommon.so b6ad0000-b6ad7000 ---p 00007000 00:0e 963 /usr/lib/libseccommon.so b6ad7000-b6ad8000 rwxp 00006000 00:0e 963 /usr/lib/libseccommon.so b6ad800 9692 ERR Oct 01 09:23:50.915413 (4506:4614) voice-crashSigsegvHandler: 0-b6ada000 r-xp 00000000 00:0e 917 /usr/lib/libdataEncryption.so b6ada000-b6ae1000 ---p 00002000 00:0e 917 /usr/lib/libdataEncryption.so b6ae1000-b6ae2000 rwxp 00001000 00:0e 917 /usr/lib/libdataEncryption.so b6ae2000-b6ae7000 r-xp 00000000 00:0e 888 /usr/lib/libcrashhandler.so b6ae7000-b6aef000 ---p 00005000 00:0e 888 /usr/lib/libcrashhandler.so b6aef000-b6af0000 rwxp 00005000 00:0e 888 /usr/lib/libcrashhandler.so b6af0000-b6afb000 rwxp 00000000 00:00 0 b6afb000-b6afd000 r-xp 00000000 00:0e 971 /usr/lib/libasyslog.so b6afd000-b6b04000 ---p 00002000 00:0e 971 /usr/lib/libasyslog.so b6b04000-b6b05000 rwxp 00001000 00:0e 971 /usr/lib/libasyslog.so b6b05000-b6b14000 r-xp 00000000 00:0e 906 /usr/lib/libcisco.so b6b14000-b6b1b000 ---p 0000f000 00:0e 906 /usr/lib/libcisco.so b6b1b000-b6b1f000 rwxp 0000e000 00:0e 906 9693 ERR Oct 01 09:23:50.915504 (4506:4614) voice-crashSigsegvHandler: /usr/lib/libcisco.so b6b1f000-b6b23000 r-xp 00000000 00:0e 787 /usr/lib/libplatformAbstraction.so b6b23000-b6b2a000 ---p 00004000 00:0e 787 /usr/lib/libplatformAbstraction.so b6b2a000-b6b2b000 rwxp 00003000 00:0e 787 /usr/lib/libplatformAbstraction.so b6b2b000-b6b38000 r-xp 00000000 00:0e 961 /usr/lib/libsecureapi.so b6b38000-b6b40000 ---p 0000d000 00:0e 961 /usr/lib/libsecureapi.so b6b40000-b6b41000 rwxp 0000d000 00:0e 961 /usr/lib/libsecureapi.so b6b41000-b6b42000 r-xp 00000000 00:0e 894 /usr/lib/libbsd.so b6b42000-b6b49000 ---p 00001000 00:0e 894 /usr/lib/libbsd.so b6b49000-b6b4a000 rwxp 00000000 00:0e 894 /usr/lib/libbsd.so b6b4a000-b6b59000 r-xp 00000000 00:0e 977 /usr/lib/libsecurity.so b6b59000-b6b61000 ---p 0000f000 00:0e 977 /usr/lib/libsecurity.so b6b61000-b6b62000 rwxp 0000f000 00:0e 977 9694 ERR Oct 01 09:23:50.915565 (4506:4614) voice-crashSigsegvHandler: /usr/lib/libsecurity.so b6b62000-b6b67000 rwxp 00000000 00:00 0 b6b67000-b6ba4000 r-xp 00000000 00:0e 962 /usr/lib/libcurl.so.5 b6ba4000-b6bac000 ---p 0003d000 00:0e 962 /usr/lib/libcurl.so.5 b6bac000-b6bad000 rwxp 0003d000 00:0e 962 /usr/lib/libcurl.so.5 b6bad000-b6bc1000 r-xp 00000000 00:0e 983 /usr/lib/libmongoose.so b6bc1000-b6bc9000 ---p 00014000 00:0e 983 /usr/lib/libmongoose.so b6bc9000-b6bca000 rwxp 00014000 00:0e 983 /usr/lib/libmongoose.so b6bca000-b6be4000 r-xp 00000000 00:0e 968 /usr/lib/libnetsd.so b6be4000-b6beb000 ---p 0001a000 00:0e 968 /usr/lib/libnetsd.so b6beb000-b6bec000 rwxp 00019000 00:0e 968 /usr/lib/libnetsd.so b6bec000-b6bfc000 r-xp 00000000 00:0e 898 /usr/lib/libms.so b6bfc000-b6c03000 ---p 00010000 00:0e 898 /usr/lib/libms.so b6c03000-b6c04000 rwxp 0000f000 00:0e 898 /usr/l 9695 NOT Oct 01 09:23:50.916359 (4506:4506) voice-[Headset] isCiscoHeadset:0 9696 NOT Oct 01 09:23:50.916512 (4506:4506) voice-ehs.c::EHS_setHeadsetActive EHS_setHeadsetActive: 0 9697 ERR Oct 01 09:23:50.925027 (4506:4614) voice-crashSigsegvHandler: ib/libms.so b6c04000-b6cb7000 r-xp 00000000 00:0e 907 /usr/lib/libstdc++.so.6.0.16 b6cb7000-b6cbf000 ---p 000b3000 00:0e 907 /usr/lib/libstdc++.so.6.0.16 b6cbf000-b6cc2000 r-xp 000b3000 00:0e 907 /usr/lib/libstdc++.so.6.0.16 b6cc2000-b6cc4000 rwxp 000b6000 00:0e 907 /usr/lib/libstdc++.so.6.0.16 b6cc4000-b6cca000 rwxp 00000000 00:00 0 b6cca000-b6cce000 r-xp 00000000 00:0e 928 /usr/lib/libcjson.so b6cce000-b6cd5000 ---p 00004000 00:0e 928 /usr/lib/libcjson.so b6cd5000-b6cd6000 rwxp 00003000 00:0e 928 /usr/lib/libcjson.so b6cd6000-b6cdc000 r-xp 00000000 00:0e 466 /lib/librt-2.13.so b6cdc000-b6ce3000 ---p 00006000 00:0e 466 /lib/librt-2.13.so b6ce3000-b6ce4000 r-xp 00005000 00:0e 466 /lib/librt-2.13.so b6ce4000-b6ce5000 rwxp 00006000 00:0e 466 /lib/librt-2.13.so b6ce5000-b6cf5000 r-xp 00000000 00:0e 468 /li 9698 ERR Oct 01 09:23:50.925271 (4506:4614) voice-crashSigsegvHandler: b/libresolv-2.13.so b6cf5000-b6cf6000 r-xp 00010000 00:0e 468 /lib/libresolv-2.13.so b6cf6000-b6cf7000 rwxp 00011000 00:0e 468 /lib/libresolv-2.13.so b6cf7000-b6cf9000 rwxp 00000000 00:00 0 b6cf9000-b6d0a000 r-xp 00000000 00:0e 471 /lib/libnsl-2.13.so b6d0a000-b6d11000 ---p 00011000 00:0e 471 /lib/libnsl-2.13.so b6d11000-b6d12000 r-xp 00010000 00:0e 471 /lib/libnsl-2.13.so b6d12000-b6d13000 rwxp 00011000 00:0e 471 /lib/libnsl-2.13.so b6d13000-b6d15000 rwxp 00000000 00:00 0 b6d15000-b6dac000 r-xp 00000000 00:0e 423 /lib/libm-2.13.so b6dac000-b6db3000 ---p 00097000 00:0e 423 /lib/libm-2.13.so b6db3000-b6db4000 r-xp 00096000 00:0e 423 /lib/libm-2.13.so b6db4000-b6db5000 rwxp 00097000 00:0e 423 /lib/libm-2.13.so b6db5000-b6dca000 r-xp 00000000 00:0e 433 /lib/libpthread-2.13.so b6dca000-b6dd1000 ---p 00015000 00:0 9699 ERR Oct 01 09:23:50.925362 (4506:4614) voice-crashSigsegvHandler: e 433 /lib/libpthread-2.13.so b6dd1000-b6dd2000 r-xp 00014000 00:0e 433 /lib/libpthread-2.13.so b6dd2000-b6dd3000 rwxp 00015000 00:0e 433 /lib/libpthread-2.13.so b6dd3000-b6dd5000 rwxp 00000000 00:00 0 b6dd5000-b6e43000 r-xp 00000000 00:0e 1070 /usr/lib/libpcre2-8.so.0.6.0 b6e43000-b6e4a000 ---p 0006e000 00:0e 1070 /usr/lib/libpcre2-8.so.0.6.0 b6e4a000-b6e4b000 rwxp 0006d000 00:0e 1070 /usr/lib/libpcre2-8.so.0.6.0 b6e4b000-b6e67000 r-xp 00000000 00:0e 1067 /usr/lib/libweb_cbt.so b6e67000-b6e6e000 ---p 0001c000 00:0e 1067 /usr/lib/libweb_cbt.so b6e6e000-b6e70000 rwxp 0001b000 00:0e 1067 /usr/lib/libweb_cbt.so b6e70000-b6e72000 r-xp 00000000 00:0e 439 /lib/libdl-2.13.so b6e72000-b6e79000 ---p 00002000 00:0e 439 /lib/libdl-2.13.so b6e79000-b6e7a000 r-xp 00001000 00:0e 439 /lib/libdl-2.13.so b6e7a000-b6e7b000 rwx 9700 ERR Oct 01 09:23:50.925485 (4506:4614) voice-crashSigsegvHandler: p 00002000 00:0e 439 /lib/libdl-2.13.so b6e7b000-b6e7e000 r-xp 00000000 00:0e 924 /usr/lib/libioapi.so b6e7e000-b6e85000 ---p 00003000 00:0e 924 /usr/lib/libioapi.so b6e85000-b6e86000 rwxp 00002000 00:0e 924 /usr/lib/libioapi.so b6e86000-b6eb7000 r-xp 00000000 00:0e 1053 /usr/lib/libpico0.so b6eb7000-b6ebf000 ---p 00031000 00:0e 1053 /usr/lib/libpico0.so b6ebf000-b6ec4000 rwxp 00031000 00:0e 1053 /usr/lib/libpico0.so b6ec4000-b6f2a000 rwxp 00000000 00:00 0 b6f2a000-b6f2e000 r-xp 00000000 00:0e 1054 /usr/lib/libcbase.so b6f2e000-b6f35000 ---p 00004000 00:0e 1054 /usr/lib/libcbase.so b6f35000-b6f36000 rwxp 00003000 00:0e 1054 /usr/lib/libcbase.so b6f36000-b6f39000 r-xp 00000000 00:0e 1045 /usr/lib/libcryptoUtils.so b6f39000-b6f40000 ---p 00003000 00:0e 1045 /usr/lib/libcryptoUtils.so b6f40000-b6f41000 rwxp 000020 9701 ERR Oct 01 09:23:50.925576 (4506:4614) voice-crashSigsegvHandler: 00 00:0e 1045 /usr/lib/libcryptoUtils.so b6f41000-b6f48000 r-xp 00000000 00:0e 982 /usr/lib/libcurlUtils.so b6f48000-b6f50000 ---p 00007000 00:0e 982 /usr/lib/libcurlUtils.so b6f50000-b6f51000 rwxp 00007000 00:0e 982 /usr/lib/libcurlUtils.so b6f51000-b6f55000 rwxp 00000000 00:00 0 b6f55000-b6f72000 r-xp 00000000 00:0e 421 /lib/ld-2.13.so b6f72000-b6f78000 rwxp 00000000 00:00 0 b6f78000-b6f79000 r-xp 00000000 00:00 0 [sigpage] b6f79000-b6f7a000 r-xp 0001c000 00:0e 421 /lib/ld-2.13.so b6f7a000-b6f7b000 rwxp 0001d000 00:0e 421 /lib/ld-2.13.so be8b4000-be8d9000 rw-p 00000000 00:00 0 [stack] ffff0000-ffff1000 r-xp 00000000 00:00 0 [vectors] ------------------------------------------------------------ Data from /proc/<pid>/stat file ------------------------------------------------------------ Session Id: 4504 T 9702 ERR Oct 01 09:23:50.925637 (4506:4614) voice-crashSigsegvHandler: TY Nr: 0 TTY Group Id: -1 Flags: 0x400100 Minor Faults: 2913 Minor Fault (Child): 0 Major Faults: 799 Major Fault (Child): 0 User Space Time: 7 (secs) Kernel Space Time: 3 (secs) Priority: 20 Nice Value: 0 Virt Size: 214822912 (bytes) Resident Set Size: 3051 (pages) Resident Limit: 4294967295 (bytes) Start Code: 0x00008000 End Code: 0x002F3B90 Start Stack: 0xBE8D8E00 Stack Ptr: 0xBE8D8078 EIP Ptr: 0xB668EEB0 ------------------------------------------------------------ Data from /proc/<pid>/status file ------------------------------------------------------------ Name: spr_voip State: S (sleeping) Tgid: 4506 Pid: 4506 PPid: 1 TracerPid: 0 Uid: 0 0 0 0 Gid: 0 0 0 0 FDSize: 256 Groups: 0 1 2 200 VmPeak: 210808 kB VmSize: 209788 kB VmLck: 0 kB VmPin: 0 kB VmHWM: 12208 kB VmRSS: 12204 kB VmData: 195124 kB VmStk: 152 kB VmExe 9703 ERR Oct 01 09:23:50.925729 (4506:4614) voice-crashSigsegvHandler: : 2992 kB VmLib: 8424 kB VmPTE: 76 kB VmSwap: 0 kB Threads: 23 SigQ: 13/939 SigPnd: 0000000000000000 ShdPnd: 0000000000000000 SigBlk: fffffffe7ffbfa17 SigIgn: 0000000000001000 SigCgt: 0000000180000ae8 CapInh: 0000000000000000 CapPrm: 0000001fffffffff CapEff: 0000001fffffffff CapBnd: 0000001fffffffff Cpus_allowed: 1 Cpus_allowed_list: 0 voluntary_ctxt_switches: 2177 nonvoluntary_ctxt_switches: 3307 ************************************************************ * End Crash Handler * ************************************************************ 9704 ERR Oct 01 09:23:50.925790 (4506:4614) voice-crashSigsegvHandler: ----------crashhandler output end----------------- 9705 ERR Oct 01 09:23:50.927865 (4506:4614) voice-crashSigsegvHandler: Crash handler: to open /usr/local/backtraces/spr_voip0.bt 9706 ERR Oct 01 09:23:50.929055 (4506:4614) voice-crashSigsegvHandler: Crash handler: file: b2484820 9707 ERR Oct 01 09:23:50.929422 (4506:4614) voice-crashSigsegvHandler: Final crashBuff->len=23981, crashBuff->size=30720 9708 ERR Oct 01 09:23:50.941721 (4506:4614) voice-crashSigsegvHandler: Crash handler: no callback 9709 ERR Oct 01 09:23:50.941874 (4506:4614) voice-crashSigsegvHandler: Crash handler: exiting 9710 ERR Oct 01 09:23:50.941966 (4506:4614) voice-crashSigsegvHandler: ************************************************************** 9711 ERR Oct 01 09:23:50.942027 (4506:4614) voice-crashSigsegvHandler: Producing core file of signal => 11 9712 ERR Oct 01 09:23:50.942118 (4506:4614) voice-crashSigsegvHandler: ************************************************************** 9713 NOT Oct 01 09:23:50.958141 (261:264) restart_mgr-connection 19 from spr_voip closed 9714 DEB Oct 01 09:23:50.958416 (261:264) restart_mgr-processing kill-list for spr_voip 9715 NOT Oct 01 09:23:50.958630 (261:264) restart_mgr-killing ms 9716 ERR Oct 01 09:23:50.964368 (4494:4494) ms-CLIENTMGR.clm_processCmds rcv error- client 2 @ fd 35, error 104
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