05-23-2011 03:48 PM - edited 03-21-2019 04:08 AM
I asked Tech Data about the pricing on extended warranties for the 8800 and 320
and they were not able to find a specific part number.
They told me to use the following numbers:
ESW-520-8P-K9 (qty 1)
3YR SB Pro Service SW+24x7x4 (CON-SBS4-SVC1)
3YR SB Pro Service SW+8x5xNBD (CON-SBS-SVC2)
UC320W-FXO-K9 (qty 1)
3YR SB Pro Service SW+24x7x4 (CON-SBS4-SVC1)
3YR SB Pro Service SW+8x5xNBD (CON-SBS-SVC3)
SPA525G2 (qyt 10)
3YR SB Pro Service SW+8x5xNBD (CON-SBS-SVC1)
SPA8800 (qyt 1)
3YR SB Pro Service SW+24x7x4 (CON-SBS4-SVC1)
3YR SB Pro Service SW+8x5xNBD (CON-SBS-SVC2)
SPA509G (qty 10)
3YR SB Pro Service SW+8x5xNBD (CON-SBS-SVC1)
Can anyone clarify? I need a pn for an exteded warranty on a SPA508g also
Scott
05-24-2011 11:11 AM
Hi Scott,
Here is the service contract sku for the SPA 508G - CON-SBS-SVC1
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
05-25-2011 03:28 PM
Can anyone confirm the SKU for:
UC320W-FXO-K9
- 3YR SB Pro Service SW+8x5xNBD
I', also having difficulty with vendors knowing which is needed. I imagine that it's because the product is so new.
CON-SBS-SVC3 or
CON-SBS-SVC2
I'd hate to get the wrong one... It's the only thing holding back the last part of our equiptment order. Thanks!
I'm seeing CON-SBS-SVC1 for the SPA504g 3YR SB Pro Service SW+8x5xNBD everywhere I look, too.
On a similar note ... about the UC320 implementation they are small and are using 200 Series switches SG200-08 and SG200-08P, and the RVS4000 Router/Firewall. Are there available Small Biz Pro Service Extended warrenties available for these devices as well?
05-25-2011 04:39 PM
Hi Christopher,
The one that our Distributor Express Data issues for the UC-320W is: CON-SBS-SVC3
I hope this helps
Cheers,
David.
05-25-2011 05:47 PM
Correct. CON-SBS-SVC3 for the UC320 itself and CON-SBS-SVC1 for the phones.
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