10-03-2012 02:57 AM - edited 03-21-2019 06:22 AM
Hi there,
I would like to do a factory reset on an SPA921 (5.1.8 firmware) - however when I go to do it, I am asked for an 'admin' password. I've never set an admin password and anything I try is not accepted. I don't care about any settings on the phone and just want to reset it. How do I do this please?
10-04-2012 02:07 PM
The admin pw must have been set by a previous user or service provider. The phone is locked down without the admin pw.
10-05-2012 12:29 AM
Surely there has to be some way to do it? A jumper inside? Pull out a battery? A hard reset button?
It seems hard to conceive that forgetting a single password renders a device completely unusable surely?
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