06-23-2009 07:05 PM - edited 03-21-2019 01:14 AM
Hello, I want update :
CME-Support-Files-7.0.3.tar
06-24-2009 07:09 AM
Please use CCA to upgrade to 7.0.3. The manual process is very involved.
Thanks,
Marcos Hernandez
Technical Marketing Engineer
Cisco Systems, Inc.
06-24-2009 01:07 PM
Yes I have use CCA but I have all time error not space for finish upload after 35%.
I have format CF but same problem. One files 86MB and seconde files 4MB.
I will wanted send juste 1Mb of support phone only my 3 phones type but refuse files format error.
After have formated CF my all phones it's writed no ring and error sync... it's why I want upload by TFTP but dosen't work. And I search how I can send files... I have see in manual SSH... and I work with OS X.
06-25-2009 07:18 AM
Is this related to the other post regarding your virtual box application?
Marcos
06-25-2009 08:45 AM
Hi, I have installed real Windows XP SP2 on my MacBook Pro with Bootcamp.
Update of CUE it's ok, 37 min. But I don't know how make update of this 2 files.
if you give me tips how make screen copy with windows I send error.
06-26-2009 07:40 AM
Hi SolutionConcept,
Here's how to make a screen shot (from About.com)
Let me know if you have any questions,
Cisco Moderation Team
06-30-2009 04:03 PM
06-30-2009 04:38 PM
CCA accepts IOS and CUE images, and it accepts files that contain both. It doesn't accept the loads files and support files on their own.
You should use the entire 7.0.3 file to perform the upgrade.
06-30-2009 04:51 PM
How I start use my phones I have all time errors in my phones (search IP, search configuration) and that now I have this message 1 month.
I can't enter in my Phone I don't have registred product I will paye and account for have support but it's incridible don't have manual, no passwd no CD.
my phone are blocked in 2007 !!! and UC520 2001 !!! I can't change this value I don't know what it's passwd for unlock value.
impossible have all in french, in my all phones I have blue screen :
I can't add 2 SIP I don't have registred phone... Voice mail never start... no ring in phone....
I have call help desk (2 month ago) of Cisco Switzerland and he talk me sorry you don't have registred your product. For register your product you have make update and send me PDF with manual in french and I'm blocked with TFTP page 21-22.
Wow Cisco it's very funny. Cisco Switzerland promesse me after this update he will can help me more.
06-30-2009 08:38 PM
I have forwarded this discussion to a colleague who speaks French. We will help you sort this out when she jumps in.
Thanks for the patience.
Marcos
07-01-2009 12:28 AM
Bonjour,
Pouvez-vous me faire un état complet de la situation actuelle ainsi que vos problèmes encourus afin que je puisse vous aider à résoudre ces points?
Je vous propose de prendre chaque point un à un afin de comprendre vos attentes.
Pouvez-vous m'envoyer votre configuration également, soit en réponse à ce post en masquant adresses publiques et mots de passe, soit par message privé?
Merci
Cdt,
Amandine Dubillon
Channel Systems Engineer
Cisco France
07-23-2009 01:30 AM
Hi all,
I helped the customer upgrading and resetting the box with factory defaults.
Regards,
Amandine
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide