Hi Help Desk,
In the past what I have done is create a folder called "Saved VM" in outlook, and once finished with the VM move it to that folder, from there you can then forward it to other people, and also by doing this it will delete it from the CUE side as well.
If this is not happening for you, then something is wrong.
Cheers,
David.
Help Desk wrote:
I have setup IMAP connections remotely for a UC560 Deployment and voicemail will download in Outlook properly and it will turn of the MWI remotely as well. The problem I have is that I cannot delete the voicemails or forward them due to CUE Restrictions. Specifically, not allowing me to create sent items folders or deleted items folders. Is there a way that I can do this or a way around this?
Thanks!
Cheers,
David Trad.
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