10-09-2012 08:42 AM - edited 03-21-2019 09:52 AM
Team,
I have a customer with a UC 560 at the HQ site and 7 fxo lines. They also have a remote site with a 2800 ISR router termination the T-1 between the sites as well as providing 3 FXO ports for that site. Internally, everything works, Externally any call that comes into any of the 7 HQ FXO lines works flawlessly. Problem is any calls coming into the 3 FXO lines at the remote site get a fast busy or disconnected when trying to talk to CUE.
99.9% of the time this is a codec issue... So here is what I have done....
1) Every single VOIP dial-peer has the codec g711ulaw command on it.
2) I have configured via voice service voip the allow-connections 323 to sip and sip to 323 etc
3) verified the sip CUE dial-peer..(Remember it works for all the lines attached to the box)
So I am pretty confident I am using g711ulaw all the way through... The only variable here is the WAN... Transfers to extensions work, Conferences work, just anything to CUE dies....
Am I missing something here? I will try to post a voice ccapi inout debug if you need it, but was just wondering if anyone had any ideas on what to check.
Team,
To add a little more to this. This is what I have further discovered.
This only happens when i try to get to someones mailbox via the trnsfrVM softkey or by direct transfer to VM by hitting transfer 6xxx and transfer again or by the call coming into an extension, ringing until it hits the timeout and then when the call tries to go to the persons VM box, the call drops.
If I transfer to the main VM number (399) it works. If I transfer to the AA it works...Just seems to be individual mailboxes that get the Fast Busy or Disconnect.
10-09-2012 08:42 AM
Here are the sip message debugs. Hopefully someone can help. This debug is me calling in on the remote site FXO, hitting the TrnsfrVM button, hitting the users extension (125) and hitting the TrnsfrVM button again. At that point the call just hangs up. Any help is appreciated.
Paul
021117: Oct 5 02:10:53.614: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:399@10.1.10.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DE200C
Remote-Party-ID: "Dicine PAUL " <2035555555>;party=calling;scre2035555555>
en=no;privacy=off
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
To: <399>399>
Date: Fri, 05 Oct 2012 02:10:53 GMT
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3934962874-0231215586-2279993872-0125821984
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF
Y, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1349403053
Contact: <2035555555>2035555555>
Diversion: <125>;privacy=off;reason=unconditional;counter=1;screen125>
=no
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 238
v=0
o=CiscoSystemsSIP-GW-UserAgent 1503 9301 IN IP4 10.1.10.2
s=SIP Call
c=IN IP4 10.1.10.2
t=0 0
m=audio 17294 RTP/AVP 0 101
c=IN IP4 10.1.10.2
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
021118: Oct 5 02:10:54.114: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:399@10.1.10.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DE200C
Remote-Party-ID: "Dicine PAUL " <2035555555>;party=calling;scre2035555555>
en=no;privacy=off
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
To: <399>399>
Date: Fri, 05 Oct 2012 02:10:54 GMT
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3934962874-0231215586-2279993872-0125821984
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF
Y, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1349403054
Contact: <2035555555>2035555555>
Diversion: <125>;privacy=off;reason=unconditional;counter=1;screen125>
=no
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 238
v=0
o=CiscoSystemsSIP-GW-UserAgent 1503 9301 IN IP4 10.1.10.2
s=SIP Call
c=IN IP4 10.1.10.2
t=0 0
m=audio 17294 RTP/AVP 0 101
c=IN IP4 10.1.10.2
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
021119: Oct 5 02:10:54.118: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DE200C
To: <399>399>
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
CSeq: 101 INVITE
Content-Length: 0
Timestamp: 1349403054
021120: Oct 5 02:10:54.134: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DE200C
To: <399>;tag=dsf07fc022399>
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
CSeq: 101 INVITE
Content-Length: 0
Contact: <399>399>
Allow: INVITE, BYE, CANCEL, ACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO
Cisco-Gcid: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
021121: Oct 5 02:10:54.170: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DE200C
To: <399>;tag=dsf07fc022399>
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
CSeq: 101 INVITE
Content-Length: 184
Contact: <399>399>
Content-Type: application/sdp
Allow: INVITE, BYE, CANCEL, ACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO
Cisco-Gcid: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
v=0
o=CUE 11571244 2 IN IP4 10.1.10.1
s=SIP Call
c=IN IP4 10.1.10.1
t=0 0
m=audio 20512 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
021122: Oct 5 02:10:54.174: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:399@10.1.10.1:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1DF14C2
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
To: <399>;tag=dsf07fc022399>
Date: Fri, 05 Oct 2012 02:10:54 GMT
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0
021123: Oct 5 02:10:54.182: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:399@10.1.10.1:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1E01313
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
To: <399>;tag=dsf07fc022399>
Date: Fri, 05 Oct 2012 02:10:54 GMT
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Timestamp: 1349403054
CSeq: 102 BYE
Reason: Q.850;cause=0
P-RTP-Stat: PS=0,OS=0,PR=0,OR=0,PL=0,JI=0,LA=0,DU=0
Content-Length: 0
021124: Oct 5 02:10:54.182: //4654/EA8AC4BA87E5/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK1E01313
To: <399>;tag=dsf07fc022399>
From: "Dicine PAUL " <2035555555>;tag=2B3A83C8-19C52035555555>
Call-ID: B9C8C803-DC811E2-9DFC974A-C9095719@10.1.10.2
CSeq: 102 BYE
Content-Length: 0
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