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Medical Billing Specialist

ktompkins511
Level 1
Level 1

Yesterday I changed from ATT to Time Warner Cable not my Cisco SPA504G phone will only receive calls. When I call out it rings but the person on the other end of the phone can not hear me and I can't hear them. Does anyone know how to fix this? Time Warner does not have a clue and Cisco has no support because the phone is so old. It is a 2012 model. Thank you for your help.

Kathy

5 Replies 5

chinmoy.boruah1
Level 1
Level 1

Hi Kathy,

As you have changed the ISP I would suggest you to check the settings. Hopefully you do have the old working settings of your phone saved somewhere.

If possible, kindly do share the settings output.

With Regards

Chinmoy

5211corporation
Level 1
Level 1

Greetings small business administration:

Please confirm your Cisco Phone is Series 500.

Mrs.  Ethenia A.  Scott, a Channel Partner

A Technical Service Provider

 

5211corporation
Level 1
Level 1

Do you have a Small business service contract   If not, we can provide a Cisco Service Comtract, this will save you time and money.  +(1) (678)329-7983

5211corporation
Level 1
Level 1

Great, have a greart morning. 

A Medical Billing Specialist plays a crucial role in healthcare by ensuring accurate claim submissions and timely reimbursements. Their expertise in coding, insurance policies, and billing processes helps healthcare providers maintain a smooth revenue cycle.