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need help about voip to pstn oubound call on spa8800

lunick2015
Level 1
Level 1

Hello everybody,


I deployed a VoIP system around 3cx system and gateway Cisco SPA8800.

internally calls happen correctly. incoming external calls are happening as well.

But impossible to make outgoing calls to pstn from the voip network.

please how to configure the dialplan of a line in sp8800 to allow outgoing calls?

Thanks for your intervention.

2 Accepted Solutions

Accepted Solutions

Dan Lukes
VIP Alumni
VIP Alumni

Duplicate of need help about voip to pstn oubound call on spa8800

Please delete this superfluous thread. Thank you.

View solution in original post

Please don't maintain two threads for same issue/topic. Delete this duplicate and continue in primary thread.

View solution in original post

4 Replies 4

Dan Lukes
VIP Alumni
VIP Alumni

Duplicate of need help about voip to pstn oubound call on spa8800

Please delete this superfluous thread. Thank you.

I actually polycom 321 IP phones already communicates them locally, and my  pbx is based on 3cx, I have a SPA8800 gateway and, I want to use a pstn line and communicates with Mobile bridges outside, I managed to define develop a dialplan (<: 330@192.168.1.50> S0) for incoming calls and it also works, now I would use my polycom to issue external calls and I know not how to process at 3CX I already sets the rule for outgoing calls with a prefix (9) but it does not work, how to set this at SPA8800

And also because I want more telephone line (three exactly two Mobile and pstn) how manages to find out which line issue for example if I want to just pat 9 for the pstn line and 7 for the first gsm and 8 Gateway second gateway Mobile

Please don't maintain two threads for same issue/topic. Delete this duplicate and continue in primary thread.

log system event on 3CX