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Need helps on how to setup AutoAttendant in CME 7.x

wfchew2007
Level 1
Level 1

Hi,

I need help on how to setup AA over CME 7.x. I have downloaded couple of documents on how to create scripts, but instructions on how to integrate into CUE. Please assist.

Best regards,

Lawrence Chew

2 Replies 2

Steven Smith
Level 7
Level 7

If you use CCA, you can use scripts that are built in.  You might want to make sure these scripts don't already do what you want before going forward.

AA-Oper.jpg

If that isn't enough, you should look here.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/administrator/script/edover.html

If you need info about creating the scripts, send emails here.

ask-cue-editor@external.cisco.com

Hi Steven,

Thanks for your reply !! My environment is CME 7.x and the screen output is not as nice as UC ;). I managed to figured it out as once i have created the custom scripts, what i need was to create a voip dial-peer with destination-pattern of the DN for this AA. This is what held me up for more than 3 hours. Not much of instructions on this.

Most instructions provided were to help in creating the script and no intructions on how to setup voip dial-peer AA in CME. I am sad.

Best regards,

Lawrence Chew