04-27-2010 11:51 PM - last edited on 03-25-2019 10:49 PM by ciscomoderator
Hi Cisco Team,
I decided to give Office Manager another go today, so I downloaded beta 2, I continually hit the same brick wall when trying to use it as what I did with Beta 1.
Office Manager is a great idea, certainly beats having to contimplate installing CCA for clients that almost demand that level of access (Even the GUI is not good enough for them).
I really am looking to Office Manage as being a break through device manager at a client level, I hope these small, but overly annoying issues can be looked at and hopefully resolved in future releases.
Either way good work and I am glad to see that there is great steady progress on this application... However I maintain my protest - BRING BACK CCC :D that was a brilliant idea, even better if you incorporated Office Manager into it ;).
Cheers,
David.
04-28-2010 04:29 AM
Hi David,
Thanks for the comments. This discovery piece should work now on a freshly installed OM. Were you installing on top of the previous OM version? If so, can you try uninstalling, removing all directories and re-install again?
Thanks,
Marcos
04-28-2010 03:20 PM
Hi Marcos,
I have tried your suggestion, multiple times actually :)
I ran CCLEANER and deleted all references from the system, including he registry of Office Manager, then I did the re-install, still no matter what I do it always wants to point to the "10.100.6.254" IP instead of the "10.1.1.1" IP that I tell it too, for some reason the application is ignoring the Cisco Discovery file that is located in the program files directory.
So I thought I would do a test and see what would happen if i unplug it from the network and plug it into a mocked up network, well nothing changes, still wanting to talk to the wrong subnet
It reminds me of a stubborn child, only this time i cant send it to its room
Cheers,
David.
04-28-2010 03:30 PM
Bummer. Can you share the logs? I will escalate this with the team.
Thanks,
Marcos
04-28-2010 03:39 PM
Hi Marcos,
Log attached, it is going to be a little thin becuasei have un installed, and re-installed about 6 times this morning.
I will leave it uninstalled for now, will give it another shot when i am not under the gun here at work.
NOTE: I must point out the IP "10.100.6.59" is another UC-500 on the network, the "10.100.6.254" is the 2811, i even disconnected it from the same network and put it on an entirley different network and still thought it was able to talk to those two devices??
As you can see the XML is also attached and that is the IP address i want it to communicate too.
Good luck, the logs do not mean much to me so i am not sure how usefull they are to your guys :)
Cheers,
David.
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