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Often requested feature: press star or pound to go back to menu if no one is picking up the extension

nekeyllc1
Level 1
Level 1

Hello,

More and more of our customers using UC320W are now requesting the ability to press star, pound, or some other predefined button to go back to the AA menu if no one is picking up the extension. Especially the business owners or other people familiar with several extension numbers, their request is not to have to hang up the phone and redial and listen to all AA prompts again just to try another extension (or a different AA option). What we hear is "why can't I press a certain button to go back and select extension ### ?"

This is a siginificant feature request for many of UC320W owners that we work with, can it be implemented in the firmware or as a PMF?

Thank you!

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