outbound call delay hearing answer

[SHeidemann]

Some and often enough of outbound calls are not picking up the voice of the answering party. There is a delay of around 5 seconds, is there anything I can do to fix this. Would it be a provider issue?

Thanks for the advice

Stephanie

[Marcos Hernandez]

Is this a SIP trunk, FXO, PRI?

Marcos

[SHeidemann]

SIP Trunk